Back to Profile

496 Genesys Case Studies

Industry
Company Size
15 per page
  • 15
Reset

  • Delivering a customer-first experience with PureCloud

    Yasutaka NakaneCustomer Support Office - Senior Vice President

  • HSBC predicts $60 million in three-year value from Genesys Cloud AI orchestration

    Paulette ToyntonGlobal Head of Channel Service and Customer

  • ATB Financial - Customer Case Study

    Dwayne CalderManaging Director, Insight and Enablement

  • Genesys helps Cegeka, a European ICT solutions provider, offer world-class customer service at lower cost

    Luc GreefsDirector Shared Delivery Services

  • Truckload carrier consolidates contact center operations

    Mike GabbeiChief Information Officer

  • Delivering superior self-service to improve customer experience in Healthcare

    Valenzuela MenesesRemote Channel Assistant Manager

  • Collection House boosts contact center productivity with QPC

    Anthony RivasCEO

  • How Communications Disorders Technology, Inc., relies on Genesys to screen callers for hearing loss

    Alex CrowleyProject Manager for the National Hearing Test

  • Genesys helps Corona Direct sell more and automate business processes

    Philippe NeytCommercial Director

  • Credit Union Australia Welcomes More Customers with Genesys

    Paul CahillHead of Digital Experience

  • Happier Customers and Higher Agent Productivity

    Natalya DenisovaContact Center Director

  • Datamétrica transforming service operations for dramatically improved results

    Alberto PortoExecutive Director

  • Diabetes Victoria boosts contact center capacity with QPC

    Lalith AbeysenaChief Operating Officer

  • Dubai Municipality leverages all-in-one customer engagement software suite as platform for ongoing contact center innovation

    Ahmed KajoorDirector of Information Technology Department

  • Creating a customer-centric environment at EmblemHealth

    Kevin LincolnDirector of Telecommunications and Call Center Technologies
FeaturedCustomers has 1,888,613+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.