453 Genesys Case Studies

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  • Growing multinational retailer broadens the customer experience

  • Overstock - Customer Case Study

  • Unifying healthcare with AI-powered experience

  • Delivering superior self-service to improve customer experience in Healthcare

  • Collection House boosts contact center productivity with QPC

  • How Communications Disorders Technology, Inc., relies on Genesys to screen callers for hearing loss

  • Genesys helps Corona Direct sell more and automate business processes

  • Credit Union Australia Welcomes More Customers with Genesys

  • Happier Customers and Higher Agent Productivity

  • Datamétrica transforming service operations for dramatically improved results

  • Diabetes Victoria boosts contact center capacity with QPC

  • Dubai Municipality leverages all-in-one customer engagement software suite as platform for ongoing contact center innovation

  • Creating a customer-centric environment at EmblemHealth

  • Eircom consolidates its contact centre for seamless self-service and right-first-time agent routing

  • Omnilife turned to Genesys seeking to increase sales