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566 Genesys Case Studies

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  • FE Credit boosts service levels 90% with Genesys

  • Nuuday - Customer Case Study

    Michael Stinner Head of CX Operations

  • InspiriTec boosts efficiency and decreases AHT by 15% with Genesys Cloud

    John Connolly President and CEO

  • Genesys helps Cegeka, a European ICT solutions provider, offer world-class customer service at lower cost

    Luc Greefs Director Shared Delivery Services

  • Truckload carrier consolidates contact center operations

    Mike Gabbei Chief Information Officer

  • Delivering superior self-service to improve customer experience in Healthcare

    Valenzuela Meneses Remote Channel Assistant Manager

  • Collection House boosts contact center productivity with QPC

    Anthony Rivas CEO

  • How Communications Disorders Technology, Inc., relies on Genesys to screen callers for hearing loss

    Alex Crowley Project Manager for the National Hearing Test

  • Genesys helps Corona Direct sell more and automate business processes

    Philippe Neyt Commercial Director

  • Credit Union Australia Welcomes More Customers with Genesys

    Paul Cahill Head of Digital Experience

  • Happier Customers and Higher Agent Productivity

    Natalya Denisova Contact Center Director

  • Datamétrica transforming service operations for dramatically improved results

    Alberto Porto Executive Director

  • Diabetes Victoria boosts contact center capacity with QPC

    Lalith Abeysena Chief Operating Officer

  • Dubai Municipality leverages all-in-one customer engagement software suite as platform for ongoing contact center innovation

    Ahmed Kajoor Director of Information Technology Department

  • Creating a customer-centric environment at EmblemHealth

    Kevin Lincoln Director of Telecommunications and Call Center Technologies
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