Powering innovation and value-added services with an all-in-one contact center solution
Presbyterian - Customer Case Study
Orchestrating a high-tech, high-touch online shopping experience
Eircom consolidates its contact centre for seamless self-service and right-first-time agent routing
Omnilife turned to Genesys seeking to increase sales
All-in-one communications solution replaces disjointed infrastructure at credit union
Fraser Health - Customer Case Study
Improved candidate engagement makes harambee a force for social change
Genesys SIP-based Routing Solutions Support Home Credit China Rapid Expansion of Business Coverage
Genesys has helped Home Credit Bank increase customer-order processing speed and augment the number of requests operators handle hourly
Car dealer centralizes contact center to boost after-sales business volumes and improve customer
Genesys builds trusted relationships between customers and agents
Ingosstrakh Updates its Contact Center with the Genesys Customer Experience Platform
Nonprofit deploys cloud customer engagement solution to help service reps with disabilities better serve customers
Jawwal selects Genesys Voice Platform to support its business needs
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