Redesigning the life insurance experience
Rabobank passes one-million chat interactions milestone while using the power of mobile banking
Growing financial services firm delivers on next-gen customer demands with PureCloud by Genesys
K-Electric making a contact center transformation shine
Lianjia.com partners with Genesys to deliver an omnichannel customer experience for their online to offline real estate business
Liberty Videocon General Insurance enhances customer experience with Genesys
Mairie de Vincennes Centralises Service for an Improved Customer Experience
Mobily transforms complaint handling
Education loan servicer improves borrower experience with omnichannel customer engagement
NEC Fielding Improves CX with Localized Demand Response
Genesys allowed NEC to provision services that make full use of the IT infrastructure for quick and accurate solutions to customers’ problems
How Neutron Industries automated quality management to improve agent skills
Experience, Quality and Innovation in Serving Mobile Customers
Cloud-based platform eliminates customer experience risk
Palmia improves contact center performance and agent satisfaction with Genesys technology
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