Heineken Mexico creates a customer service center of excellence
Ensuring business continuity during a crisis
Improving student lives with easy access to AskRose via chat, email or phone
Genesys PureConnect Cloud Transforms Philips Global Contact Centers
Fast-growing real estate trailblazer uses PureCloud by Genesys to support nationwide franchise network
Proximus lifts efficiency and optimizes service business
Rabobank passes one-million chat interactions milestone while using the power of mobile banking
Growing financial services firm delivers on next-gen customer demands with PureCloud by Genesys
Recsa upgrades customer experience platform to reduce costs, and increase productivity
República AFAP Partners with Genesys to Deliver Superior Customer Service
Genesys Customer Experience Platform helps Schneider Electric agents build better customer relationships worldwide
Skylark restaurants serve up smooth and speedy order service to hungry customers
Russian insurance group centralizes its contact center and sees service levels soar in tandem with huge rise in operational efficiency
Saudi Telecom Company digital service with a vital human touch
Swisscom improves productivity while helping customers more quickly with innovative self-service app
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