Boosting the China tourism experience to a new level
Woolworths FSS reduces cost of doing business while delighting stakeholders
Retail giant unlocks growth with cloud
Plated Delivers Exceptional Customer Experiences with a Cloud-Based Platform
Stable, multi-channel contact center helps Silver World group achieve higher win rates and revenue
Telefónica Chile Consolidates Communications and Improves Efficiencies
Efinancial Taps Genesys Speech Analytics to Boost Revenue
Increasing Sales with Speech Analytics
How Genesys helped the largest electricity provider in the deregulated Texas market become industry rock stars
Canadian Communications Innovator Consolidates to One Centralized System for Multi-Channel Customer Interaction
How PayPal relies on a single customer experience platform from Genesys to differentiate customer service and manage explosive growth
Bupa Australia delivers customer-led transformation
Personal finance software provider uses customer engagement cloud solution to more easily deliver a superior customer experience
How an online retailer integrated email, phone, and chat
Integrated service with reductions in costs, gains in productivity and improved customer experience in a SIP environment