India’s largest private bank transforms its customer experience with Genesys
Sodexo - Customer Case Study
Truckload carrier consolidates contact center operations
Customer Service Level Assured Through Genesys Workforce Management
High-Quality VoIP Connectivity for a Global Contact Center Built on Genesys SIP Server
U.S. Cellular Doubles On-Time Replenishments with SMS Bill Reminders
USF Promotes Public Health Education Through Innovative Mobile Campaign
UPMC Health Plan Optimizes Customer Conversations to Ensure Service Excellence
Vattenfall Delivers Cross-Channel Experience with Genesys
Videocon d2h Uses Genesys to Boost Service, Optimize Resources
Online banking pioneer overcomes business challenges to meet evolving customer expectations
Vodacom Uses Genesys Social Engagement to Manage Growing Social Media Presence
South African mobile provider improves NPS and sales conversion with best-in-class omnichannel customer experience
Improving Speed of Service Yields Big Results for Vodafone D2 GmbH
Mobile Service Provider Increases Success With Customer Segmentation