Growing revenue with seamless, personalized journeys
Sohin uses empathy and AI to help patients navigate healthcare challenges
Eir saves up to a minute per call with Agent Copilot
QuinStreet improves digital customer acquisition with trailblazing big data and cloud contact center combination
Retail giant, Smyths Toys, improves customer service engagement with Genesys Altocloud
Cloud solution creates scalability to match changing demand
Sunsuper puts customers and agents at the heart of everything to improve service and drive business growth
The First MicroFinanceBank - Customer Case Study
Transforming online education experiences with the Genesys PureEngage application
Waste Management, Inc. - Customer Case Study
Visaya KPO Delighting customers with consistently high service levels
Westpac New Zealand Building an elite service organization with the Genesys PureCloud platform
Woolworths Improves customer experience and employee engagement
Housing Direct transforms service by swapping IT complexity for autonomous customer experience innovation
Contact center transformation is game-changer for T-Mobile Czech Republic