496 Genesys Case Studies

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  • De Persgroep - Customer Case Study

  • CareCentrix improves employee engagement with motivation and recognition

  • Genesys builds trusted relationships between customers and agents

  • Pihlajalinna - Customer Case Study

  • Delivering superior customer experience through continuous innovation

  • Agile cloud solution empowers agents to provide same-day customer outcomes

  • Offering help through the toughest times

  • Improving remote working and digital innovation

  • Omnichannel integration creates a premium customer experience

  • Integrating disparate processes to enhance operational efficiency

  • Adapting service for all buying journeys

  • Mobile retailer transforms operations with an all-in-one cloud platform

  • ConTe.it - Customer Case Study

  • Cloud deployment assures client focus and employee safety

  • Boosting business results through innovation