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496 Genesys Case Studies

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  • K-Electric making a contact center transformation shine

    Hasham Khan Sherwan General Manager, Customer Service

  • Scandanavian eye surgery chain sees efficiency gains with a flexible cloud contact center solution

    Daniel Gellerbrink CIO, Memira

  • All-in-one communications solution replaces disjointed infrastructure at credit union

    Cameron Piercefield Vice President of Technology

  • Vivo transformed its contact center with an innovative strategy of automation and customization of the customer experience

    Rafael Grottoli IT Director

  • Western Governors University - Customer Case Study

    Adam Davis Vice President of Operations

  • TechStyle Fashion Group - Customer Case Study

    Aarde Cosseboom Director

  • Delivering outstanding experiences and optimizing business performance

    Datuk Wan Razly Abdullah Wan Ali President and Group CEO

  • ATB Financial - Customer Case Study

    Dwayne Calder Managing Director, Insight and Enablement

  • High-quality patient care without interruption

    Robert Allen Manager of Communication Center Technical Operations

  • Driving innovation and cost savings with a custom cloud solutions

    Chip Sugrue Vice President of Customer Strategies & Affiliate Management Consultant

  • Connecting the country through digitization and broadband

    Niklas Bone Business Analyst

  • Matching hot leads with top performers

    Majella Flynn Operations Manager

  • Maintaining strong client connections with cloud

    Edwin Smit Co-founder and Owner

  • Building top-class HR support services

    Suzanne Marshall Clinical Governance Officer

  • Pihlajalinna - Customer Case Study

    Antti Hämäläinen CC Service Support, Processes and Development Service Manager
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