Hexaware - Customer Case Study
How Missouri Used Ai-powered Call Center Technology to Cut Constituent Wait Times in Half
Transportation services company supports complex call routing for internal and external customers
Customer service center unification optimizes customer experience to raise revenue and productivity at Paipaidai
Partenamut Belgian social security company enhances customer experience with dynamic IVR from Genesys
Pentafon Transforming customer and employee experiences for bottom-line benefits
Improving student lives with easy access to AskRose via chat, email or phone
Ping An increases customer service efficiency and NPS while delivering seamless omnichannel customer experience
Polycom adopts Genesys Altocloud to improve their digital customer engagement strategy
Improving customer service and safety with integration and automation
Saga unlocks business insights to improve sales performance and customer satisfaction
Shimmer identifying web behavior shortens buying cycles for tech firm
Upgrading to an all-in-one customer experience platform equips Releasy agents to better handle complex contact center operations
Financial services firm Quicken sees payback in less than three months with cloud-based customer engagement solution
QuinStreet improves digital customer acquisition with trailblazing big data and cloud contact center combination