Provides great customer experience to realize business diversity
Delivering superior customer experience through continuous innovation
Elkjøp AS Reaching Full Potential With A Cloud Transformation
Hengfeng Bank Co. Ltd. Fast-Growing Bank In China Improves Customer Satisfaction
Russian Bank Reduces Risk, Expense, And Time For Credit Applications
L'olivier – assurance auto Boosts Agent Performance And Customer Experience While Moving Toward Contact Center Unification
Orange Business Services Cloud Innovation Brings Customers Benefits With The First Enterpriseclass Contact Center As A Service In Russia
Gains Competitive Edge With Sharpened Focus On Customer Service
Credit Card Company Magnifies Service Efficiency For Customers And Agents
RCB Transforms Agent Performance For Greater Customer Engagement And Three-Times Higher Revenues
Service Provider Tel-Inform Transformed Their Business Model, Automated Skills-Based Routing And Rolled Out Digital Innovations With The Genesys™ Pureengage™ Platform
Replacing legacy technology to prioritize high-value customers, adjust rapidly to changing conditions and reduce reliance on IT
Actavo transforms the contact center into a cloud-based business growth enabler
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