453 Genesys Case Studies

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  • Omnichannel customer service at its best

  • AO.com delivers unbeatable service and choice to customers while enabling their agents to work smarter

  • Making vacations even more memorable

  • Optimizing customer experience through cloud technology

  • Berg-Hansen redefines the world of travel with improved service and deeper insights into customer journeys

  • Enabling brand differentiation through service experience with PureConnect

  • Axis Bank improves customer experience and sales productivity with Genesys

  • Powering innovation and value-added services with an all-in-one contact center solution

  • Customer service provider partners with Genesys to increase business efficiency and customer satisfaction

  • China Comservice delivers omnichannel CX with Genesys PureConnect on cloud

  • City of Helsinki improves contact center performance and agent satisfaction with Genesys technology

  • Flexible cloud contact center differentiates with technology for better experience and ROI

  • Provides great customer experience to realize business diversity

  • Transforming China’s residential retail industry

  • De Persgroep - Customer Case Study