Omnichannel customer service at its best
AO.com delivers unbeatable service and choice to customers while enabling their agents to work smarter
Making vacations even more memorable
Optimizing customer experience through cloud technology
Berg-Hansen redefines the world of travel with improved service and deeper insights into customer journeys
Enabling brand differentiation through service experience with PureConnect
Axis Bank improves customer experience and sales productivity with Genesys
Powering innovation and value-added services with an all-in-one contact center solution
Customer service provider partners with Genesys to increase business efficiency and customer satisfaction
China Comservice delivers omnichannel CX with Genesys PureConnect on cloud
City of Helsinki improves contact center performance and agent satisfaction with Genesys technology
Flexible cloud contact center differentiates with technology for better experience and ROI
Provides great customer experience to realize business diversity
Transforming China’s residential retail industry
De Persgroep - Customer Case Study