496 Genesys Case Studies

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  • Proactive care to help Filipinos live their best life

  • A blend of technology and human touch enabled Siam Commercial Bank to cut repeat calls by 50%

  • Transforming online education experiences with the Genesys PureEngage application

  • Türk Ekonomi Bankası drives increasing customer satisfaction whilst improving efficiency and agent management

  • Türkiye Finans Participation Bank Effortless banking is now a reality!

  • Visión Banco Paraguay optimization and efficiency as a result of working with Genesys

  • Genesys cloud platform helps POS technology provider deliver superior tech support

  • Shift to a Cloud Contact Center Solution Supports Innovation and Improves Customer Experience

  • Voicenter - Customer Case Study

  • Bosch Service Solutions gives customers the leading-edge digital services they expect

  • Elevates the customer experience with an all-in-one cloud engagement solution

  • Communications Disorders Technology Powering The Phone-Based National Hearing Test With Genesys

  • Contact Center Transformation Puts Focus On Citizens

  • Raising The Bar On Contact Center Performance

  • Contact Center Outsourcer Harnesses The Cloud To Meet Diverse Client Needs