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453 Genesys Case Studies

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  • Russcollector Selects Genesys to Serve as a Linchpin in their Success

    Alexander BogachenkoCIO, Russcollector

  • Nuuday - Customer Case Study

    Michael StinnerHead of CX Operations

  • Sabre - Customer Case Study

    Carlos FournierContact Center Technology Operations Manager, Sabre

  • Visión Banco Paraguay optimization and efficiency as a result of working with Genesys

    Estela SpeltClient Manager

  • Genesys cloud platform helps POS technology provider deliver superior tech support

    Shafique AdatiaSystem Administrator

  • Shift to a Cloud Contact Center Solution Supports Innovation and Improves Customer Experience

    Michael RudicleSenior Vice President & Chief Information Officer

  • Voicenter - Customer Case Study

    Ricardo RamirezContact Center Executive Director

  • Bosch Service Solutions gives customers the leading-edge digital services they expect

    Jörg FischerTechnical Vice President

  • Elevates the customer experience with an all-in-one cloud engagement solution

    Yuji MatsuuraMarketing Solutions Company, Operation Division Support Department Senior Manager

  • Communications Disorders Technology Powering The Phone-Based National Hearing Test With Genesys

    Alex CrowleyProject Manager

  • Contact Center Transformation Puts Focus On Citizens

    Mick TurnbullProduct Owner, Contact Center

  • Raising The Bar On Contact Center Performance

    Maurizio MorricaContact Center Manager

  • Contact Center Outsourcer Harnesses The Cloud To Meet Diverse Client Needs

    Paul StaehlinDirector of Operations

  • Elkjøp AS Reaching Full Potential With A Cloud Transformation

    Tobias ZackrissonNordic Sales Development Manager

  • Hengfeng Bank Co. Ltd. Fast-Growing Bank In China Improves Customer Satisfaction

    Tao LiuDirector, Customer Service Department
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