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Gainsight Case Studies

  • GoTo Deploys Pooled CSM Model to Deliver Personalized Customer Success at Scale

    Christopher Willhite Senior Manager, Customer Care and Success Operations

  • LeanIX used Gainsight to manage their multi-product offering, tracking customer health within complex relationships to drive cross-sell expansion

    Anita Beck Head of Customer Success Operations
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    Totango
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    Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, …

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