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Vitally

Read 14 Vitally reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch 13 customer videos to see why companies chose Vitally as their Customer Success Software

Vitally helps B2B SaaS teams like Segment, Zapier, and Productboard to deeply understand their customers and empower every customer success manager to 10x their effectiveness through powerful assistive automation. By quickly unifying disparate product and customer data into an incredibly powerful and easy-to-use platform, Vitally allows teams to rapidly implement better customer success processes and have an immediate impact.

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  • 14 Testimonials View
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Customer Rating Review Score based on 1545 reference ratings
4.8/5.0 (1545)

14Testimonials

  • "One of our goals that we wanted to achieve in bringing Vitally on was helping our CS team become a revenue driving team, and we are well on track to …

    Amelia Mehaffey Customer Success and Experience Team Lead

  • "Within the first day, we were already able to see insights we had never been able to see before. Our retention is about 25% better, and expansion is 50% more. …

    Sam Brown Vice President

  • "When we think about the number of contracts we have been able to renew due to those reminders and Playbooks, we think the return on investment we have had from …

    Natalie Onions VP of Customers
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13 Case Studies

  • Grata Increases Monthly Active Users and Power Users with Vitally Automation

    Domila McFarlane Customer Success Director

  • Productboard reduced gross churn by 50% in 1 year by automating time-consuming …

    John Henwood Senior Director

  • Customer.io uses Vitally Health Scores and Playbooks to make sure no customers …

    Natalie Onions VP of Customers
12 more case studies currently locked

13 Customer Videos

  • Hubstaff - Customer Success Story
    Play Video
    Syed Asad VP of Sales and Success
  • MonkeyLearn - Customer Success Story
    Play Video
    Diego ‘Colo’ Ventura Customer Success Manager
  • Klaus uses Vitally to segment accounts for more impactful customer communication.
    Play Video
    Martin Kõiva Chief Executive Officer
12 more videos currently locked

Additional Vitally Information & Resources

Read Vitally Reviews, Testimonials & Customer References from 14 real Vitally customers.

Browse Vitally Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Vitally.

Watch Vitally Customer Videos to learn why 13 businesses chose Vitally.

FeaturedCustomers has 1,911,107+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.