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Vitally Case Studies
MonkeyLearn's Customer Success team uses Vitally to synchronize customer lifecycle information across systems.
Diego ‘Colo’ VenturaCustomer Success Manager
Customer.io uses Vitally Health Scores and Playbooks to make sure no customers fall through the cracks.
Natalie OnionsVP of Customers
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About
Amity provides the world’s most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently. Amity has been on a mission to make customer success the focus of every business everywhere. Amity’s customers increase adoption, renewals and revenue growth by earning the trust and confidence of their customers every day.
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About
Gainsight, the first and only complete Customer Success Management solution, helps businesses reduce churn, increase up-sell and drive customer success. The company’s SaaS suite integrates with Salesforce and uses Big Data analytics to evaluate sales data, usage logs, support tickets, surveys and other sources of customer intelligence. In this way, Gainsight provides a 360° view of customers and drives retention across Customer Success, sales, marketing, executive and product management.
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About
Planhat is a powerful, beautiful, and an easy to use tool for Customer Success. It helps companies reduce churn, increase and identify upsell opportunities, communicate seamlessly with team members, and these are just a few things Planhat does. At Planhat, they are passionate about customer success and are proud to have been part of the evolution of CS over the past 15 years - with a team and founders who have been working in the field since before the official title of customer success came about. With all the experience and knowledge they built a solution that they love to use, and one that their customers enjoy using to achieve their financial and operational goals.
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