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Custify is a customer success platform designed for your B2B SaaS business. It helps you better meet customers' needs, reducing churn and increasing lifetime value. You can see in-product usage insights as well as data from CRM, support, billing, and other systems in one place. Relevant customer success KPIs and client interactions are displayed in an easy-to-understand dashboard. Custify also identifies clients that get stuck during onboarding, those whose trial is about to expire, and those whose usage has decreased. This lets customer success managers reach out proactively and efficiently. It has a sophisticated automation engine built in for low-touch workflows, as well.
"Without Custify, all this valuable info would’ve required at least 5 different software solutions to find, which in turn would’ve taken a lot more time & money. The offboarding process …
"Custify helped us integrate their customer success management solution within weeks. We've gained a 360 degree view of our clients & it has allowed us to improve our customer focus …
"Before Custify we used spreadsheets to handle any client management workflows, and we spent far too much time doing manual tasks that could have been automated. Since using Custify, our …
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