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Custify

Read 20 Custify reviews and testimonials from customers, explore 17 case studies and customer success stories, and watch 6 customer videos to see why companies chose Custify as their Customer Success Software

Custify is a customer success platform designed for your B2B SaaS business. It helps you better meet customers' needs, reducing churn and increasing lifetime value. You can see in-product usage insights as well as data from CRM, support, billing, and other systems in one place. Relevant customer success KPIs and client interactions are displayed in an easy-to-understand dashboard. Custify also identifies clients that get stuck during onboarding, those whose trial is about to expire, and those whose usage has decreased. This lets customer success managers reach out proactively and efficiently. It has a sophisticated automation engine built in for low-touch workflows, as well.

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  • 20 Testimonials View
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Customer Rating Review Score based on 1225 reference ratings
4.8/5.0 (1225)

20Testimonials

  • "We saw ourselves reflected in Custify. Two small companies trying to really disrupt an industry and try to do something different. We were just excited to work with a company …

    Ailyn Mendoza Director of Customer Success

  • "The most important aspect of working with Custify is that they are very keen to hear and act on customer feedback. Dialogue is key - new product releases often have …

    Damian Lilla Head of Customer Success

  • "We use Custify's Customer Success Software to reduce unwanted customer churn. The setup was fast and easy for our tech team. Now our Customer Success Team can't live without Custify."

    Oliver Auerbach CEO
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17 Case Studies

  • Reduced churn by 50% in 9 months Increased customer health scores by …

  • How Inflow leveraged health scores and lifecycle functionality to increase their NRR …

    Peter Redpath Customer Success Manager

  • Growth Engine - Customer Case Study

    Daniel Snider Automation Lead & Social Media Strategist
16 more case studies currently locked

6 Customer Videos

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Additional Custify Information & Resources

Read Custify Reviews, Testimonials & Customer References from 20 real Custify customers.

Browse Custify Case Studies, Customer Success Stories, & Customer References from 17 businesses that use Custify.

Watch Custify Customer Videos to learn why 6 businesses chose Custify.

FeaturedCustomers has 2,116,323+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.