Custify is a customer success platform designed for your B2B SaaS business. It helps you better meet customers' needs, reducing churn and increasing lifetime value. You can see in-product usage insights as well as data from CRM, support, billing, and other systems in one place. Relevant customer success KPIs and client interactions are displayed in an easy-to-understand dashboard. Custify also identifies clients that get stuck during onboarding, those whose trial is about to expire, and those whose usage has decreased. This lets customer success managers reach out proactively and efficiently. It has a sophisticated automation engine built in for low-touch workflows, as well.
"Custify has improved our time to response, quality, and depth of response, and even given us the ability to benchmark things we measure in our own programs on the fly …
“Before we had Custify, we were tracking customers’ health manually in a spreadsheet. This process was quite timeconsuming and nowhere close to real-time, and therefore often not actionable for us. …
"I have my time freed up since Custify has managed to automate quite a bit really. It's giving me an opportunity to meet even more customers, I meet over 20 …
Read Custify Reviews, Testimonials & Customer References from 20 real Custify customers.
Browse Custify Case Studies, Customer Success Stories, & Customer References from 17 businesses that use Custify.
Watch Custify Customer Videos to learn why 6 businesses chose Custify.
FeaturedCustomers has 1,900,993+ validated customer references
including reviews, case studies, success stories, customer stories,
testimonials and customer videos that will help you make better
software purchasing decisions.
