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Custify

Read 20 Custify reviews and testimonials from customers, explore 17 case studies and customer success stories, and watch 6 customer videos to see why companies chose Custify as their Customer Success Software

Custify is a customer success platform designed for your B2B SaaS business. It helps you better meet customers' needs, reducing churn and increasing lifetime value. You can see in-product usage insights as well as data from CRM, support, billing, and other systems in one place. Relevant customer success KPIs and client interactions are displayed in an easy-to-understand dashboard. Custify also identifies clients that get stuck during onboarding, those whose trial is about to expire, and those whose usage has decreased. This lets customer success managers reach out proactively and efficiently. It has a sophisticated automation engine built in for low-touch workflows, as well.

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  • 20 Testimonials View
  • 17 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 1076 reference ratings
4.8/5.0 (1076)

20Testimonials

  • "I have my time freed up since Custify has managed to automate quite a bit really. It's giving me an opportunity to meet even more customers, I meet over 20 …

    Giovanni Gomez Customer Success Manager

  • "Custify has given us the tools and knowledge to understand and help our customers along their journey. It has empowered Kiflo to be better and do better for its customers, …

    Philippe Swamy Customer Success Manager

  • "We love the ability to automate all the mass customer success operations. This effectively frees us to focus on dedicated support for our key accounts. Our upsell and trial-to-paid conversion …

    Razvan Visan Chief Executive Officer
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17 Case Studies

  • Reduced churn by 50% in 9 months Increased customer health scores by …

  • How UserPilot boosted revenue from upgrades and upsells, reduced delinquent churn, and …

    Rania Jamal Head of Customer Experience

  • How Referrizer uses Custify to improve team productivity and onboarding flow

    Mary Curkovic Client Success Director
16 more case studies currently locked

6 Customer Videos

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Additional Custify Information & Resources

Read Custify Reviews, Testimonials & Customer References from 20 real Custify customers.

Browse Custify Case Studies, Customer Success Stories, & Customer References from 17 businesses that use Custify.

Watch Custify Customer Videos to learn why 6 businesses chose Custify.

FeaturedCustomers has 1,920,110+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.