64 FullStory Testimonials

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  • "The FullStory + Sentry integration has significantly sped up bug investigation —at times by a factor of 10."

  • "FullStory is our only tool for getting direct insights about the user experience at scale. To understand what happens to individual users on our website and app is incredibly powerful, and FullStory allows us to be there with them—through Session Replay, Heat Maps, and Dashboards—when we launch a new or …

  • "We were able to quickly validate design decisions and resolve support issues more efficiently."

  • "FullStory allowed us to see a 50% increase in user engagement in our New Configurator experience. This increase gave us confidence that users were deriving value from our new feature."

  • "Visibility into the customer journey allows us to quickly resolve issues and add more value to our digital experience."

  • "FullStory helps us see exactly what the customer was doing, which is huge given how many variables and complexities there are with modern web applications."

  • "FullStory helped us identify an unreported conversion bug. We fixed it and improved conversions by 50% in that funnel."

  • "FullStory makes it easier to distill user behavior insights and uncover the needle in the haystack we couldn’t always find!"

  • "We’re able to move faster, which is critical as we improve our product."

  • "I can say with 100% confidence that FullStory helped us launch a better product."

  • "[FullStory] is my favorite tool for UX research and one of my favorite products, in general."

  • “We’ve created a FullStory integration in our Admin Panel, which we call Backstage. This enables our Customer Care team to easily access user sessions to support our customers. It gives complete transparency on a user’s experience. If a user claims a booking was made or cancelled, we can really understand …

  • "A key goal is to help foster a just and learning culture. Ideas can and should come from anywhere; that’s our vision and values right there."

  • "I’ve used analytics tools in the past, and FullStory is by far the most intuitive and advanced in its search capabilities. At first I was the only person here using it, and now at least four teams are using FullStory every single day. Since introducing FullStory, we’ve become significantly more …

  • "FullStory lets us look at user behavior both individually and holistically across all of our users. We can also use FullStory to easily see when something like a simple UX issue is causing a lot of confusion, which is a gold mine of information for taking our user experience to …