64 FullStory Testimonials

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  • "Any time we can make engineers move faster and be more productive with tooling that doesn’t cost us an insane amount of money, then we’re probably gonna opt for that."

  • "The fact that FullStory allows our team to see how our customers use the platform is very meaningful. Moving forward, this Game Film meeting is going to continue to be a valuable part of how we raise organizational awareness of our users’ needs."

  • “Solving mobile issues can be extremely difficult. With other analytics platforms, we could only get a fraction of the story—but FullStory makes decision-making easier by grouping all of our mobile data together in one place. Since implementing FullStory on our native mobile apps, we’ve been able to resolve significant mobile …

  • "Visibility into the customer journey allows us to quickly resolve issues and add more value to our digital experience."

  • "FullStory helps us see exactly what the customer was doing, which is huge given how many variables and complexities there are with modern web applications."

  • "FullStory helped us identify an unreported conversion bug. We fixed it and improved conversions by 50% in that funnel."

  • "FullStory makes it easier to distill user behavior insights and uncover the needle in the haystack we couldn’t always find!"

  • "We’re able to move faster, which is critical as we improve our product."

  • "We were able to quickly validate design decisions and resolve support issues more efficiently."

  • "I can say with 100% confidence that FullStory helped us launch a better product."

  • "[FullStory] is my favorite tool for UX research and one of my favorite products, in general."

  • “We’ve created a FullStory integration in our Admin Panel, which we call Backstage. This enables our Customer Care team to easily access user sessions to support our customers. It gives complete transparency on a user’s experience. If a user claims a booking was made or cancelled, we can really understand …

  • "A key goal is to help foster a just and learning culture. Ideas can and should come from anywhere; that’s our vision and values right there."

  • "I’ve used analytics tools in the past, and FullStory is by far the most intuitive and advanced in its search capabilities. At first I was the only person here using it, and now at least four teams are using FullStory every single day. Since introducing FullStory, we’ve become significantly more …

  • "FullStory lets us look at user behavior both individually and holistically across all of our users. We can also use FullStory to easily see when something like a simple UX issue is causing a lot of confusion, which is a gold mine of information for taking our user experience to …