64 FullStory Testimonials

"With FullStory I feel like we can actually hear what our customers are thinking."

"I’ve used analytics tools in the past, and FullStory is by far the most intuitive and advanced in its search capabilities. At first I was the only person here using it, and now at least four teams are using FullStory every single day. Since introducing FullStory, we’ve become significantly more efficient at resolving support issues and have cut our registration drop-off rate nearly in half.”

"Asking users doesn't always work because they don't often dwell on the minor inconveniences or recall the challenges of their first interaction with a product."

"FullStory has changed the way we work. We’ve gotten so much value out of the tool across teams, from our Business Intelligence (BI) team using Data Export to enrich their data models, to being able to quantify the impact of pain points on our site, to smoother communication between customer support and product. It’s been a game-changer and we love it.”