"FullStory is our only tool for getting direct insights about the user experience at scale. To understand what happens to individual users on our website and app is incredibly powerful, and FullStory allows us to be there with them—through Session Replay, Heat Maps, and Dashboards—when we launch a new or …

"It’s really heartening to see that we were able to deliver this many incremental prospects. It’s proven to our leadership team that this is a viable business model. These results allow us to continue to put the power in the users’ hands and allow them to shop how they want."

"We were able to quickly validate design decisions and resolve support issues more efficiently."

"FullStory has changed the way we work. We’ve gotten so much value out of the tool across teams, from our Business Intelligence (BI) team using Data Export to enrich their data models, to being able to quantify the impact of pain points on our site, to smoother communication between customer …