FullStory offers digital experience analytics, on-the-fly conversion funnels, advanced search capabilities, a video-like replay of real user sessions, and robust debugging and developer tools—all while integrating with leading software-as-a-service (SaaS) products. FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform. Their tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation – empowering everyone in your organization to help build the best online experience for your customers. FullStory reveals the truth about your customer's digital experience—so that you can make it better.
"It's Monumental, being able to throw in some code and then figure out what events to track, instead of the other way around."
"FullStory is essential in helping us push our product design forward. Through playback we gain valuable insights in all steps of our identified product life cycle so much that FullStory findings have found their way into our daily stand ups."
“We can be very proactive in screening for fraud. We can see the speed of a customer’s transactions, see whether payment information was pasted into the field versus typed, whether there are multiple IP addresses for one customer, or whether their shipping address changes. And being proactive in catching fishy behavior helps us provide that high level of service, which we pride ourselves on.”
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