FullStory

Premium
Read 64 FullStory reviews and testimonials from customers, explore 35 case studies and customer success stories, and watch 3 customer videos to see why companies chose FullStory as their Session Replay Software

FullStory offers digital experience analytics, on-the-fly conversion funnels, advanced search capabilities, a video-like replay of real user sessions, and robust debugging and developer tools—all while integrating with leading software-as-a-service (SaaS) products. FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform. Their tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation – empowering everyone in your organization to help build the best online experience for your customers. FullStory reveals the truth about your customer's digital experience—so that you can make it better.

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Customer Rating Review Scorebased on 3098 reference ratings
4.7/5.0 (3098)
  • Top Rated Software 2024 2024
    2024Top Rated Software Award

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Featured Testimonials

  • "We needed to see what the customer's experience was from end to end. We wanted to understand what's tripping people up, what's taking longer, what's moving quickly, and be able to really identify the pain points in their experience."

    Colby BellProduct Manager

  • "Actual wizards may have been responsible for creating FullStory, because it is magic."

    Andrew ChildsCo-Founder

  • "FullStory is our only tool for getting direct insights about the user experience at scale. To understand what happens to individual users on our website and app is incredibly powerful, and FullStory allows us to be there with them—through Session Replay, Heat Maps, and Dashboards—when we launch a new or updated experience."

    Paul McReynoldsDirector of Product
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Featured Case Studies

  • Jane Looks to FullStory to Fashion a Seamless Online Experience

    Jason MitchellSenior Product Manager

  • Kayako Boosting adoption & reducing churn with faster, richer customer insights

    James Doman-PipeProduct Marketing Manager

  • Zenstores Puts FullStory to Work for Support, Engagement, and Conversion Optimization

    Alex MyersHead of Marketing
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Featured Customer Videos

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Additional FullStory Information & Resources

Read FullStory Reviews, Testimonials & Customer References from 64 real FullStory customers.

Browse FullStory Case Studies, Customer Success Stories, & Customer References from 35 businesses that use FullStory.

Watch FullStory Customer Videos to learn why 3 businesses chose FullStory.

FeaturedCustomers has 1,893,868+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.