FullStory

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Read 64 FullStory reviews and testimonials from customers, explore 35 case studies and customer success stories, and watch 3 customer videos to see why companies chose FullStory as their Session Replay Software

FullStory offers digital experience analytics, on-the-fly conversion funnels, advanced search capabilities, a video-like replay of real user sessions, and robust debugging and developer tools—all while integrating with leading software-as-a-service (SaaS) products. FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform. Their tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation – empowering everyone in your organization to help build the best online experience for your customers. FullStory reveals the truth about your customer's digital experience—so that you can make it better.

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Customer Rating Review Scorebased on 2960 reference ratings
4.7/5.0 (2960)
  • Top Rated Software 2024 2024
    2024Top Rated Software Award

Featured Testimonials

  • "FullStory - Your instant feedback just shortened my iterations by weeks! Where have you been all my product-building life."

  • “It was like night and day, Going from one user with bias recording a single data point to a huge set of unbiased data points really changed how we think about user experience.”

  • "[Our engineering team uses] FullStory to understand context. FullStory helps us make sure we fully understand what customers are saying to us beyond their description or feedback. It works all the way round, too. We use NomNom to centralise all our customer feedback. Once we start seeing a lot of requests or complaints about a specific topic, we go to FullStory and watch the sessions of the people who reported the issue. That way we understand [why they say] what they say and [why they did] what they did — and make sure we do something about it."

Featured Case Studies

  • FullStory Helps Software Company Simplify Onboarding, Boost Activation Rate by 15%

  • Shoppers Drug Mart boosts registration rate and restructures its support flow using FullStory

  • Agency Hiring Platform Supports Users And Fixes Bugs With FullStory

Featured Customer Videos

Additional FullStory Information & Resources

Read FullStory Reviews, Testimonials & Customer References from 64 real FullStory customers.

Browse FullStory Case Studies, Customer Success Stories, & Customer References from 35 businesses that use FullStory.

Watch FullStory Customer Videos to learn why 3 businesses chose FullStory.