FullStory

Premium
Read 64 FullStory reviews and testimonials from customers, explore 35 case studies and customer success stories, and watch 3 customer videos to see why companies chose FullStory as their Session Replay Software

FullStory offers digital experience analytics, on-the-fly conversion funnels, advanced search capabilities, a video-like replay of real user sessions, and robust debugging and developer tools—all while integrating with leading software-as-a-service (SaaS) products. FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform. Their tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation – empowering everyone in your organization to help build the best online experience for your customers. FullStory reveals the truth about your customer's digital experience—so that you can make it better.

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Customer Rating Review Scorebased on 2975 reference ratings
4.7/5.0 (2975)
  • Top Rated Software 2024 2024
    2024Top Rated Software Award

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Featured Testimonials

  • "One of the greatest advantages of FullStory is that it lets us verify the data we’re seeing with actual sessions, where with other solutions we didn’t have assurance the numbers are good. FullStory goes from very macro-level analyses all the way down to individual interactions, so you can get a clear, complete picture.”

    Christiaan JohnsonDirector of Product Design

  • "Within weeks of the FullStory code being installed, we identified a major bug that was impacting our conversions and wasting tens of thousands of dollars in revenue. Our error monitoring tool never surfaced the issue, and even if it had, we would not have had the context or the total impact of users affected. Without FullStory we may never have found this issue.”

    Patrick GordonPrincipal Product Manager

  • "Having your eyes wide open about your customers’ experiences and frustrations is critical to making good decisions about your customer journey. The ability to review sessions and watch a customer through their troubles has been incredibly impactful in how we solve for customer issues on the product side."

    Kevin McAuliffeSVP, Digital Transformation and Delivery
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Featured Case Studies

  • How TrueCar’s Product Team Uses FullStory for Quantitative and Qualitative Answers

    Wilfred ChangSenior Manager, Product Analytics

  • Flight Centre optimizes global retail ecosystem and improves operational efficiency with FullStory

    Hans Einner BarrogaExperience Design Lead

  • Carvana optimizes critical features using FullStory, without sacrificing site performance

    Paul McReynoldsDirector of Product
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Featured Customer Videos

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Additional FullStory Information & Resources

Read FullStory Reviews, Testimonials & Customer References from 64 real FullStory customers.

Browse FullStory Case Studies, Customer Success Stories, & Customer References from 35 businesses that use FullStory.

Watch FullStory Customer Videos to learn why 3 businesses chose FullStory.

FeaturedCustomers has 1,854,933+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.