FullStory offers digital experience analytics, on-the-fly conversion funnels, advanced search capabilities, a video-like replay of real user sessions, and robust debugging and developer tools—all while integrating with leading software-as-a-service (SaaS) products. FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform. Their tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation – empowering everyone in your organization to help build the best online experience for your customers. FullStory reveals the truth about your customer's digital experience—so that you can make it better.
"FullStory - Your instant feedback just shortened my iterations by weeks! Where have you been all my product-building life."
“It was like night and day, Going from one user with bias recording a single data point to a huge set of unbiased data points really changed how we think about user experience.”
"[Our engineering team uses] FullStory to understand context. FullStory helps us make sure we fully understand what customers are saying to us beyond their description or feedback. It works all the way round, too. We use NomNom to centralise all our customer feedback. Once we start seeing a lot of requests or complaints about a specific topic, we go to FullStory and watch the sessions of the people who reported the issue. That way we understand [why they say] what they say and [why they did] what they did — and make sure we do something about it."
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