"She was so appreciative. I saved her so much time and frustration because I was able to use technology to recover her application. It was worth the time transcribing!”

"Without FullStory some of the startups that our team build wouldn’t have six figure valuations today. True story."

"The thing that sold us on FullStory is the ability to break down the silos that we naturally create in the company. Customers are not just in email, or on the web, or in other market places, it’s an entire ecosystem they are consuming. Getting a unified set of data …

"If you're serious about providing top notch support and user experience, FullStory is a must have. It's the kind of tool you don't know you need until you experience it for the first time and think "Oh shit! I had no idea we had that problem."

"[Our engineering team uses] FullStory to understand context. FullStory helps us make sure we fully understand what customers are saying to us beyond their description or feedback. It works all the way round, too. We use NomNom to centralise all our customer feedback. Once we start seeing a lot of …

"Any time we can make engineers move faster and be more productive with tooling that doesn’t cost us an insane amount of money, then we’re probably gonna opt for that."

"We implemented the unregistered experience because we’ve seen on FullStory a fair amount of people abandoning before even facing any Go Pollock strong points (in the data and the recordings)."

"We resolve many of our customer support inquiries in half the time we used to thanks to FullStory."

"We knew there was friction in our Slack App onboarding experience—we just didn't know what to do about it. FullStory revealed the onboarding experience in a way that made it easy to understand—and gave us an idea how to fix it."

"Any eCommerce company really should have this type of technology. If they don't, they're missing out on a huge opportunity to optimize, to better their platform, to keep in touch with their customers, and to provide that feedback loop real-time with visual representation of exactly what the user is seeing. …

"My favourite analytics tool has got even better with the best version of heat maps you will ever see."

"Actual wizards may have been responsible for creating FullStory, because it is magic."

"If I was an investor I would give FullStory all my money. Just saved me tons of time debugging a customer issue."

"I can’t reiterate how valuable FullStory is for every area of our company - support, product, engineering. It’s amazing to see everyone use it in different ways."

"FullStory - Your instant feedback just shortened my iterations by weeks! Where have you been all my product-building life."