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Freshdesk Case Studies

  • Macmillan Distribution boosts first call resolution 80% with Freshdesk

    Matthew Hogg Director of Publisher and Customer Services

  • University of Sydney cuts first response time to within 48 hours with Freshdesk

    Alex Seng Business Systems Analyst
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    Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural conversations with your customers, without letting them feel what’s going …

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