“We decided to use a third party tool like Fresh Relevance because that’s where the expertise is. Fresh Relevance is perfectforanyone in the eCommerce and travel space who is looking to retarget existing customers.”

"We had achieved a 957% Return on Investment. Or, to put it another way, every £1 invested with Fresh Relevance has returned £9.57."

“We used to have a pop-up on our homepage, but since using Fresh Relevance we’ve switched to a targeted popover on our PDPs, which has led to 79% more sign ups.”

“The Fresh Relevance AI personalizes each email with specific recommendations based on the destination page that was visited, while Dotdigital ensures seamless delivery and visually appealing design. The email also integrates useful information including ‘People like you browse’ and ‘People like you buy’.”

“The abandonment emails are doing really well and we’re very pleased with the results. The conversion rates are much higher than our mass campaigns.”

“Fresh Relevance is great because it gives you complete autonomy over styling, functionality and website placement. It allows marketers to make action able changes without the usual barriers of external or internal development teams."

"The highest ROI that we have ever seen from any new initiative. Nothing that we have implemented worked so impressively and so quickly."

"Fresh Relevance provides an indispensable service...we have received excellent support, technical expertise and account management, which has helped us to grow as a brand. For Sunuva this has been a winning formula."

“We’ve seen a terrific return on all Fresh Relevance integrations, with an incremental increase in revenues month-on-month.”

"The Countdown Timer from Fresh Relevance adds a sense of urgency to our email communications, which is especially important in the lead up to Valentine’s Day, Easter and Christmas to ensure customers know the cut-off dates for deliveries."

“Through the personalisation platform, we’re able to look at different experiences for different customer types. We’ve been able to break down how a customer sees the site and sees it differently, so each of those people would see a difference experience to the previous person. We’re able to rely less …

“We recognised that we were not maximising the sales potential of our cart abandonment emails and went in search of a purpose-built platform. This would give us the control over the design, content and scheduling of emails, as well as the ongoing performance monitoring that we needed to succeed.”

“Fresh Relevance is one of the easiest tools we work with, and the customer support is exceptional too. With other tools, you often get great sales and account management, but when you have a technical question you have to wait a week for a solution. With Fresh Relevance, any technical …

"Whether it is a returning customer that is logged in or a new visitor, they are presented with products that are most likely to suit them."

"We are very happy with the increase in turnover achieved by Fresh Relevance."