“Today, whatever we want to do with our abandonment program we can just do it. That is the control, flexibility and confidence that Fresh Relevance gives us."

"Using personalized recommendations on our website has dramatically improved the shopping experience for our."

"Our complicated price list issue has been solved by the robust data management model and incredible customer support from the Dotdigital team and its Fresh Relevance platform. It ensures our customers see the right prices for products we suggest to them."

“Fresh Relevance is great because it gives you complete autonomy over styling, functionality and website placement. It allows marketers to make action able changes without the usual barriers of external or internal development teams."

“After seeing what Fresh Relevance has done for our supply site, we’ve now added to it our contract site and that’s exceeded our expectations. We smashed our lead target within the first week of having Fresh Relevance on the contract site.”

“Through the personalisation platform, we’re able to look at different experiences for different customer types. We’ve been able to break down how a customer sees the site and sees it differently, so each of those people would see a difference experience to the previous person. We’re able to rely less …

“We recognised that we were not maximising the sales potential of our cart abandonment emails and went in search of a purpose-built platform. This would give us the control over the design, content and scheduling of emails, as well as the ongoing performance monitoring that we needed to succeed.”

"Whether it is a returning customer that is logged in or a new visitor, they are presented with products that are most likely to suit them."

"We are very happy with the increase in turnover achieved by Fresh Relevance."

“The Fresh Relevance AI personalizes each email with specific recommendations based on the destination page that was visited, while Dotdigital ensures seamless delivery and visually appealing design. The email also integrates useful information including ‘People like you browse’ and ‘People like you buy’.”

"We had achieved a 957% Return on Investment. Or, to put it another way, every £1 invested with Fresh Relevance has returned £9.57."

“We selected Fresh Relevance for its features but also the ability for us to have full control over how they are used. What’s more, the quality of support is exceptional."

“Their supportteamisgreat too – they’re always on hand to help. It’s the big difference between Fresh Relevance and other competitors.”

"The expertise and guidance from the Fresh Relevance Professional Services Team has been instrumental and invaluable in conceiving and creating this campaign."

“I saw that with Fresh Relevance we could identify more customers, increase our ID rate and send browse abandonment emails, as well as make use of the advanced data capture, elements to drive our sign ups.”