"Our complicated price list issue has been solved by the robust data management model and incredible customer support from the Dotdigital team and its Fresh Relevance platform. It ensures our customers see the right prices for products we suggest to them."

“We improved cart recovery email revenue in our first month with Fresh Relevance and they have increased by 118% YoY. The speed at which we have recorded such a strong return-on-investment has far exceeded our expectations.”

“Before Fresh Relevance, we had one of those homepages that was stuffed with information. But now we can tailorthehomepagetoeachperson. We’re able to listen to website visitors and serve them what they need rather than broadcasting the same content to everyone.”

“We recognised that we were not maximising the sales potential of our cart abandonment emails and went in search of a purpose-built platform. This would give us the control over the design, content and scheduling of emails, as well as the ongoing performance monitoring that we needed to succeed.”

"Fresh Relevance leads the field in providing the technology and expertise that enables Tap Warehouse to not only provide our customers with a better shopping experience, but also maximise our sales opportunities."

“We used to have a pop-up on our homepage, but since using Fresh Relevance we’ve switched to a targeted popover on our PDPs, which has led to 79% more sign ups.”

"Fresh Relevance provides an indispensable service...we have received excellent support, technical expertise and account management, which has helped us to grow as a brand. For Sunuva this has been a winning formula."

“We have achieved £31.5k in assisted conversions, across both sites, in the three months since we have been working with Fresh Relevance. Unwins is currently converting at an impressive 15% and Marshalls at 17.5%.“

“Working with Fresh Relevance has been a really positive,professionalexperience. There are continual, two-way conversations and the support is great.”

"The Countdown Timer from Fresh Relevance adds a sense of urgency to our email communications, which is especially important in the lead up to Valentine’s Day, Easter and Christmas to ensure customers know the cut-off dates for deliveries."

"We could instantly see how the Fresh Relevance solution would give us far greater control over how and when we choose to engage with customers and what we present to them."

“Their supportteamisgreat too – they’re always on hand to help. It’s the big difference between Fresh Relevance and other competitors.”

"Whether it is a returning customer that is logged in or a new visitor, they are presented with products that are most likely to suit them."

"We are very happy with the increase in turnover achieved by Fresh Relevance."

"Fresh Relevance has exceptional customer service, combined with a very high-quality technical support team. They are always fast to respond and eager to work closely with us to innovate the way we do online retailing."