“We recognised that we were not maximising the sales potential of our cart abandonment emails and went in search of a purpose-built platform. This would give us the control over the design, content and scheduling of emails, as well as the ongoing performance monitoring that we needed to succeed.”

"We love the personal touch for our customers...bubblebox:media and Fresh Relevance has enabled us to further this connection through inserting personalized content into our emails, ensuring they are relevant to our members."

“We have achieved £31.5k in assisted conversions, across both sites, in the three months since we have been working with Fresh Relevance. Unwins is currently converting at an impressive 15% and Marshalls at 17.5%.“

"Whether it is a returning customer that is logged in or a new visitor, they are presented with products that are most likely to suit them."

"We are very happy with the increase in turnover achieved by Fresh Relevance."

"Fresh Relevance has enabled us to strengthen our engagement, by providing customers with realtime relevant information about all of the products and offers most pertinent to them."

"When they approached us with their Fresh Relevance technology, I immediately saw the ROI potential."

“Before Fresh Relevance, we had one of those homepages that was stuffed with information. But now we can tailorthehomepagetoeachperson. We’re able to listen to website visitors and serve them what they need rather than broadcasting the same content to everyone.”

“We used to have a pop-up on our homepage, but since using Fresh Relevance we’ve switched to a targeted popover on our PDPs, which has led to 79% more sign ups.”

"Fresh Relevance provides an indispensable service...we have received excellent support, technical expertise and account management, which has helped us to grow as a brand. For Sunuva this has been a winning formula."

"We could instantly see how the Fresh Relevance solution would give us far greater control over how and when we choose to engage with customers and what we present to them."

“I find Fresh Relevance reallyeasytouse and it’s made my life a lot easier, especially the automation side of things.”

"The Countdown Timer from Fresh Relevance adds a sense of urgency to our email communications, which is especially important in the lead up to Valentine’s Day, Easter and Christmas to ensure customers know the cut-off dates for deliveries."

“We improved cart recovery email revenue in our first month with Fresh Relevance and they have increased by 118% YoY. The speed at which we have recorded such a strong return-on-investment has far exceeded our expectations.”

“I saw that with Fresh Relevance we could identify more customers, increase our ID rate and send browse abandonment emails, as well as make use of the advanced data capture, elements to drive our sign ups.”