57 Fresh Relevance Testimonials

"The innovation and expertise of the Fresh Relevance team is a real asset to Emma Bridgewater. The quality-of-service and support from the team is helping us to recover potentially lost sales and driving revenues from the website."

“We decided to use a third party tool like Fresh Relevance because that’s where the expertise is. Fresh Relevance is perfectforanyone in the eCommerce and travel space who is looking to retarget existing customers.”

“By working with Fresh Relevance we are able to build levels of functionality into our eCommerce operations that we simply do not have the time or resources to build ourselves.”

“I’m really impressed by Fresh Relevance’s customer service team who have been there with us every step of the way.”

"The Fresh Relevance solution is something that I believe every eCommerce retailer should have."

“Fresh Relevance is one of the easiest tools we work with, and the customer support is exceptional too. With other tools, you often get great sales and account management, but when you have a technical question you have to wait a week for a solution. With Fresh Relevance, any technical questions are usually resolved with in a couple of hours."

“Today, whatever we want to do with our abandonment program we can just do it. That is the control, flexibility and confidence that Fresh Relevance gives us."

"Fresh Relevance has enabled us to strengthen our engagement, by providing customers with realtime relevant information about all of the products and offers most pertinent to them."

“We’ve seen 10xROI with Fresh Relevance and it’s helped us lower our cost of acquisition. It allows us to act and function like a bigger business without having to take on the extra infrastructure.”

“Fresh Relevance places the power to positively impact the performance of our website firmly in the hands of our marketing and eCommerce team, freeing up the valuable time of our IT department in the process.”

"Using personalized recommendations on our website has dramatically improved the shopping experience for our."

“We’re not just using popovers for data capture, we’re also showing the best deals possible to each type of customer we have.”

“Instead of picking products that we think might work well, we know that with Fresh Relevance the product recommendations are being targeted to the customer.“

“We have achieved £31.5k in assisted conversions, across both sites, in the three months since we have been working with Fresh Relevance. Unwins is currently converting at an impressive 15% and Marshalls at 17.5%.“

“We’ve seen a 0.5% increase in conversion rate as a result, and we’ve had a consistent true uplift every month on our related products SmartBlocks. Last click attribution is up a massive 1200% compared to our previous OOTB solution."