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“Our product bundle sales tripled overnight after we implemented the upsell product recommendations and our AOVhasincreasedby10%YoY. It’s been a really positive campaign for us.”
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"Fresh Relevance has exceptional customer service, combined with a very high-quality technical support team. They are always fast to respond and eager to work closely with us to innovate the way we do online retailing."
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"The Countdown Timer from Fresh Relevance adds a sense of urgency to our email communications, which is especially important in the lead up to Valentine’s Day, Easter and Christmas to ensure customers know the cut-off dates for deliveries."
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“We’ve seen a terrific return on all Fresh Relevance integrations, with an incremental increase in revenues month-on-month.”
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"Fresh Relevance provides an indispensable service...we have received excellent support, technical expertise and account management, which has helped us to grow as a brand. For Sunuva this has been a winning formula."
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“We improved cart recovery email revenue in our first month with Fresh Relevance and they have increased by 118% YoY. The speed at which we have recorded such a strong return-on-investment has far exceeded our expectations.”
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“Instead of picking products that we think might work well, we know that with Fresh Relevance the product recommendations are being targeted to the customer.“
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“We have achieved £31.5k in assisted conversions, across both sites, in the three months since we have been working with Fresh Relevance. Unwins is currently converting at an impressive 15% and Marshalls at 17.5%.“
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“Working with Fresh Relevance is fantastic & following the success of this project, we are now looking at other opportunities to incorporate product recommendations in other email communications with our customers.”
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“By working with Fresh Relevance we are able to build levels of functionality into our eCommerce operations that we simply do not have the time or resources to build ourselves.”
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“Fresh Relevance are having a significant impact across our most important digital channels, improving customer engagement and driving impressive sales growth.”
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“We started out with cart and browse abandonment emails, which were an immediate success. Shopping recovery emails have generated a 6.2%over all sales uplift.“
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“Their supportteamisgreat too – they’re always on hand to help. It’s the big difference between Fresh Relevance and other competitors.”
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“I’m really impressed by Fresh Relevance’s customer service team who have been there with us every step of the way.”
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“I find Fresh Relevance reallyeasytouse and it’s made my life a lot easier, especially the automation side of things.”