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“We started out with cart and browse abandonment emails, which were an immediate success. Shopping recovery emails have generated a 6.2%over all sales uplift.“
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"Today, our work with Fresh Relevance is driving approximately 2.1% of our overall gross sales.”
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“We decided to use a third party tool like Fresh Relevance because that’s where the expertise is. Fresh Relevance is perfectforanyone in the eCommerce and travel space who is looking to retarget existing customers.”
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“We have achieved £31.5k in assisted conversions, across both sites, in the three months since we have been working with Fresh Relevance. Unwins is currently converting at an impressive 15% and Marshalls at 17.5%.“
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"The results demonstrate an extremely good return-on-investment and we haven’t even started using recommendations on our website yet!"
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"The highest ROI that we have ever seen from any new initiative. Nothing that we have implemented worked so impressively and so quickly."
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"Fresh Relevance leads the field in providing the technology and expertise that enables Tap Warehouse to not only provide our customers with a better shopping experience, but also maximise our sales opportunities."
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“We’re not just using popovers for data capture, we’re also showing the best deals possible to each type of customer we have.”
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"The innovation and expertise of the Fresh Relevance team is a real asset to Emma Bridgewater. The quality-of-service and support from the team is helping us to recover potentially lost sales and driving revenues from the website."
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“Fresh Relevance is one of the easiest tools we work with, and the customer support is exceptional too. With other tools, you often get great sales and account management, but when you have a technical question you have to wait a week for a solution. With Fresh Relevance, any technical …
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"We’re now using Fresh Relevance product recommendations in most of our emails. They’re really easy to use. Plus, we can customize the types of products that appear based on our needs, and get great results."
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"Fresh Relevance has exceptional customer service, combined with a very high-quality technical support team. They are always fast to respond and eager to work closely with us to innovate the way we do online retailing."
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"One of the main attractions to Fresh Relevance is the Smart Blocks, these offer a very intuitive way of engaging with not only new site visitors but also returning."
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"Using personalized recommendations on our website has dramatically improved the shopping experience for our."
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"The flexibility offered by Fresh Relevance lets us tune and optimize the product ranges which we promote and helps us to maximize ROI."