"Whether it is a returning customer that is logged in or a new visitor, they are presented with products that are most likely to suit them."

“The abandonment emails are doing really well and we’re very pleased with the results. The conversion rates are much higher than our mass campaigns.”

"We’re now using Fresh Relevance product recommendations in most of our emails. They’re really easy to use. Plus, we can customize the types of products that appear based on our needs, and get great results."

"Fresh Relevance leads the field in providing the technology and expertise that enables Tap Warehouse to not only provide our customers with a better shopping experience, but also maximise our sales opportunities."

“Having an account manager has made a huge difference when it comes to getting the most out of the tool and the support team have also been a big help. They’re really quick to respond and genuinely helpful, which is refreshing when it comes to tools like this.”

“We’ve seen a 0.5% increase in conversion rate as a result, and we’ve had a consistent true uplift every month on our related products SmartBlocks. Last click attribution is up a massive 1200% compared to our previous OOTB solution."

“Fresh Relevance is one of the easiest tools we work with, and the customer support is exceptional too. With other tools, you often get great sales and account management, but when you have a technical question you have to wait a week for a solution. With Fresh Relevance, any technical …

"We love the personal touch for our customers...bubblebox:media and Fresh Relevance has enabled us to further this connection through inserting personalized content into our emails, ensuring they are relevant to our members."

“The ROI for Fresh Relevance is throughtheroof, unmeasurable, and our relationship with the support team is brilliant. It couldn’t be any easier to work with them."

"With Fresh Relevance, we present our customers with all the products we know will be of interest to them at the right time, based on what they have browsed or ordered in the past.”

"Today, our work with Fresh Relevance is driving approximately 2.1% of our overall gross sales.”

“Instead of picking products that we think might work well, we know that with Fresh Relevance the product recommendations are being targeted to the customer.“

"Fresh Relevance has exceptional customer service, combined with a very high-quality technical support team. They are always fast to respond and eager to work closely with us to innovate the way we do online retailing."

"Fresh Relevance has enabled us to strengthen our engagement, by providing customers with realtime relevant information about all of the products and offers most pertinent to them."

“It’s all quite simple to set up and there’s plenty of help, whether that’s on the Help pages or by contacting the Support team, who are always open to setting up support sessions with us,” continues Georgia. “I also have monthly catch-ups with our Account Manager and he always shares …