"Our complicated price list issue has been solved by the robust data management model and incredible customer support from the Dotdigital team and its Fresh Relevance platform. It ensures our customers see the right prices for products we suggest to them."

“We improved cart recovery email revenue in our first month with Fresh Relevance and they have increased by 118% YoY. The speed at which we have recorded such a strong return-on-investment has far exceeded our expectations.”

“Before Fresh Relevance, we had one of those homepages that was stuffed with information. But now we can tailorthehomepagetoeachperson. We’re able to listen to website visitors and serve them what they need rather than broadcasting the same content to everyone.”

"We love the personal touch for our customers...bubblebox:media and Fresh Relevance has enabled us to further this connection through inserting personalized content into our emails, ensuring they are relevant to our members."

"We’re now using Fresh Relevance product recommendations in most of our emails. They’re really easy to use. Plus, we can customize the types of products that appear based on our needs, and get great results."

“By working with Fresh Relevance we are able to build levels of functionality into our eCommerce operations that we simply do not have the time or resources to build ourselves.”

"Fresh Relevance leads the field in providing the technology and expertise that enables Tap Warehouse to not only provide our customers with a better shopping experience, but also maximise our sales opportunities."

"Fresh Relevance has exceptional customer service, combined with a very high-quality technical support team. They are always fast to respond and eager to work closely with us to innovate the way we do online retailing."

“Through the personalisation platform, we’re able to look at different experiences for different customer types. We’ve been able to break down how a customer sees the site and sees it differently, so each of those people would see a difference experience to the previous person. We’re able to rely less …

“We recognised that we were not maximising the sales potential of our cart abandonment emails and went in search of a purpose-built platform. This would give us the control over the design, content and scheduling of emails, as well as the ongoing performance monitoring that we needed to succeed.”

“Working with Fresh Relevance is fantastic & following the success of this project, we are now looking at other opportunities to incorporate product recommendations in other email communications with our customers.”

"One of the main attractions to Fresh Relevance is the Smart Blocks, these offer a very intuitive way of engaging with not only new site visitors but also returning."

“We’re not just using popovers for data capture, we’re also showing the best deals possible to each type of customer we have.”

“Working with Fresh Relevance has been a really positive,professionalexperience. There are continual, two-way conversations and the support is great.”

"We could instantly see how the Fresh Relevance solution would give us far greater control over how and when we choose to engage with customers and what we present to them."