57 Fresh Relevance Testimonials

"Fresh Relevance has exceptional customer service, combined with a very high-quality technical support team. They are always fast to respond and eager to work closely with us to innovate the way we do online retailing."

“The abandonment emails are doing really well and we’re very pleased with the results. The conversion rates are much higher than our mass campaigns.”

“Fresh Relevance is great because it gives you complete autonomy over styling, functionality and website placement. It allows marketers to make action able changes without the usual barriers of external or internal development teams."

"With Fresh Relevance, we present our customers with all the products we know will be of interest to them at the right time, based on what they have browsed or ordered in the past.”

“We’ve seen a 0.5% increase in conversion rate as a result, and we’ve had a consistent true uplift every month on our related products SmartBlocks. Last click attribution is up a massive 1200% compared to our previous OOTB solution."

"We could instantly see how the Fresh Relevance solution would give us far greater control over how and when we choose to engage with customers and what we present to them."

“We selected Fresh Relevance for its features but also the ability for us to have full control over how they are used. What’s more, the quality of support is exceptional."

“Today, whatever we want to do with our abandonment program we can just do it. That is the control, flexibility and confidence that Fresh Relevance gives us."

"Today, our work with Fresh Relevance is driving approximately 2.1% of our overall gross sales.”

"We’re now using Fresh Relevance product recommendations in most of our emails. They’re really easy to use. Plus, we can customize the types of products that appear based on our needs, and get great results."

“We improved cart recovery email revenue in our first month with Fresh Relevance and they have increased by 118% YoY. The speed at which we have recorded such a strong return-on-investment has far exceeded our expectations.”

“Fresh Relevance places the power to positively impact the performance of our website firmly in the hands of our marketing and eCommerce team, freeing up the valuable time of our IT department in the process.”

"Fresh Relevance has enabled us to strengthen our engagement, by providing customers with realtime relevant information about all of the products and offers most pertinent to them."

“We’ve seen a terrific return on all Fresh Relevance integrations, with an incremental increase in revenues month-on-month.”

“I find Fresh Relevance reallyeasytouse and it’s made my life a lot easier, especially the automation side of things.”