“Our customers are fantastic advocates, going online to share pictures of their latest eyewear purchases and enthusiastically writing about the great experience they have shopping with us. It is something we are very proud of Fresh Relevance’s ratings & reviews feature is really easy to set up and use. It’s …

“I’m really impressed by Fresh Relevance’s customer service team who have been there with us every step of the way.”

"Today, our work with Fresh Relevance is driving approximately 2.1% of our overall gross sales.”

“I find Fresh Relevance reallyeasytouse and it’s made my life a lot easier, especially the automation side of things.”

"Fresh Relevance leads the field in providing the technology and expertise that enables Tap Warehouse to not only provide our customers with a better shopping experience, but also maximise our sales opportunities."

"We’re now using Fresh Relevance product recommendations in most of our emails. They’re really easy to use. Plus, we can customize the types of products that appear based on our needs, and get great results."

“Fresh Relevance places the power to positively impact the performance of our website firmly in the hands of our marketing and eCommerce team, freeing up the valuable time of our IT department in the process.”

“The Fresh Relevance AI personalizes each email with specific recommendations based on the destination page that was visited, while Dotdigital ensures seamless delivery and visually appealing design. The email also integrates useful information including ‘People like you browse’ and ‘People like you buy’.”

“We selected Fresh Relevance for its features but also the ability for us to have full control over how they are used. What’s more, the quality of support is exceptional."

“The abandonment emails are doing really well and we’re very pleased with the results. The conversion rates are much higher than our mass campaigns.”

“It was ridiculouslysimpletosetup. Fresh Relevance completed our custom work in a few days. One of my favourite aspects of Fresh Relevance is the support. With a lot of other providers we’ve used, you have to pay for specialist packages if you require any kind of support. With Fresh Relevance, I’ve …

"The Countdown Timer from Fresh Relevance adds a sense of urgency to our email communications, which is especially important in the lead up to Valentine’s Day, Easter and Christmas to ensure customers know the cut-off dates for deliveries."

“Having an account manager has made a huge difference when it comes to getting the most out of the tool and the support team have also been a big help. They’re really quick to respond and genuinely helpful, which is refreshing when it comes to tools like this.”

“Working with Fresh Relevance has been a really positive,professionalexperience. There are continual, two-way conversations and the support is great.”

"The highest ROI that we have ever seen from any new initiative. Nothing that we have implemented worked so impressively and so quickly."