"When they approached us with their Fresh Relevance technology, I immediately saw the ROI potential."
"Fresh Relevance has enabled us to strengthen our engagement, by providing customers with realtime relevant information about all of the products and offers most pertinent to them."
“Instead of picking products that we think might work well, we know that with Fresh Relevance the product recommendations are being targeted to the customer.“
“The abandonment emails are doing really well and we’re very pleased with the results. The conversion rates are much higher than our mass campaigns.”
“Working with Fresh Relevance is fantastic & following the success of this project, we are now looking at other opportunities to incorporate product recommendations in other email communications with our customers.”
"We’re now using Fresh Relevance product recommendations in most of our emails. They’re really easy to use. Plus, we can customize the types of products that appear based on our needs, and get great results."
“Their supportteamisgreat too – they’re always on hand to help. It’s the big difference between Fresh Relevance and other competitors.”
“Working with Fresh Relevance has been a really positive,professionalexperience. There are continual, two-way conversations and the support is great.”
“It’s easy to slot in the correct messaging and use the timer rules so I don’t have to remove the banners manually once the sale or promotion is over."
"The flexibility offered by Fresh Relevance lets us tune and optimize the product ranges which we promote and helps us to maximize ROI."
"With Fresh Relevance, we present our customers with all the products we know will be of interest to them at the right time, based on what they have browsed or ordered in the past.”
“Our product bundle sales tripled overnight after we implemented the upsell product recommendations and our AOVhasincreasedby10%YoY. It’s been a really positive campaign for us.”
“Having an account manager has made a huge difference when it comes to getting the most out of the tool and the support team have also been a big help. They’re really quick to respond and genuinely helpful, which is refreshing when it comes to tools like this.”
"The highest ROI that we have ever seen from any new initiative. Nothing that we have implemented worked so impressively and so quickly."
“We’ve seen 10xROI with Fresh Relevance and it’s helped us lower our cost of acquisition. It allows us to act and function like a bigger business without having to take on the extra infrastructure.”