"The abandoned cart campaign has been live for 3 months, and it is our best campaign. I think we all see the abandoned cart campaign as an example of a great campaign. It is 10 points above our other campaigns. So we have seen positive results.”

“It was life-changing for our team. Now, we’ve expanded significantly and handled a multitude of requests from global customers.”

“We are particularly proud that we could utilize our database and run campaigns on local sports moments, for example, the Hong Kong Marathon — this contributed a significant portion of revenue. We are looking to create and expand our customer unified profiles by bringing all our sources into the Emarsys …

“Visual Content Editor provides superior user experience and great usability. Small changes can be done really quickly.”

"There were lots of manual processes in our email marketing. We had no possible way to react immediately to changes in the market and launch new types of campaigns. It took us too long to act."

"We worked very closely with Emarsys to build all of our templates and build the logic that meant we could do that at scale. Because now, a lot of what we do happens in the background. So we know, for instance, when we send an email, the logic is built, …

"Our strategy at Pizza Hut is all about being relevant, easy and distinctive. We’re driven not only by delivering a functionally frictionless experience but also by building meaningful relationships with our customers. Delivering customers the right message at the right time via the right channel is paramount to that goal. …

"Emarsys allows us to build all of our templates and logic for different campaigns, which increases the effectiveness of the strategies we are rolling out. We can also use the Strategic Dashboard to inspire designs for our loyalty program as well as analytics from Customer Lifecycle to understand more about …

"Emarsys differentiated itself because it was one tool that did everything: the truly integrated omnichannel aspect, the marketing automation, and its advanced capabilities in terms of reporting. Email, SMS, Push… everything communicates well and easily. It was facilitated by the user- friendly approach of the solution. Additionally, we needed an …

"At the end of the day, we want to personalize the whole product experience. Eventually, no two people who enter [our] bubble should have the exact same experience if they use the product differently [and] we’re working to have personalized recommendations at all times. [in the future, things will become] …

"Emarsys has been a trusted long-term partner with us. With its strategy and powerful solutions, we have successfully built a meaningful relationship with athletes* and continually strive for our goal to make sport a daily habit.”

"We use product affinity reporting and share it with our laboratory partners. It allows us to direct them more effectively in the strategies we are rolling out. We also use lifecycle analytics to better understand our audience and design our loyalty program. Emarsys will be utilized for our loyalty project …

"We have great support from Emarsys. Our contacts are very present and available, and helped me define with precision my CRM objectives and roadmap for the year. That’s a level of support I have never had with the previous vendors I worked with."

"Thanks to its ergonomic solutions and user-friendly approach, we have seen precious gains in time and can communicate at 360° globally. For example, we can easily integrate digital communications and responsive emails. The Emarsys platform makes our life easier, which wasn’t the case with our previous vendors."

"Being able to implement these customer experiences really comes down to the foundations we had in place with a unified e-commerce solution, and its ability to execute marketing automation across all touchpoints. It’s about bringing the recommendations in-store so we can create sticky retail experiences post-visit. It’s about providing upsell …