85 Emarsys Testimonials

"With Emarsys, we are creating personal 1-to-1 experiences for our 1.5 million customers globally. We have automated 500 unique journeys, which resulted in 70% retention."

"Emarsys differentiated itself because it was one tool that did everything: the truly integrated omnichannel aspect, the marketing automation, and its advanced capabilities in terms of reporting. Email, SMS, Push… everything communicates well and easily. It was facilitated by the user- friendly approach of the solution. Additionally, we needed an open and scalable solution that could partner with our internal ecosystem, which the platform could easily integrate into."

"Having the majority of products, transactional and consumer data in one place has allowed us to easily create and test a wide range of automated customer journeys. While trigger and recurring emails only make up a small percentage of our total send volume, they have a big impact on customer lifetime value and retention rates, and now contribute to more than half of our email revenue.”

“I was quite frankly amazed. Emarsys CRM Ads immediately generated a 850% ROAS via Facebook lookalikes. Simply incredible. Our ability to build and use lookalike audiences from CRM data that then delivers actual results is out of this world.”

“Runtastic is the number one fi tness company, and a trusted health advisor to over 90 million registered users. We were looking for an agile marketing provider that could adapt to our requirements and react quickly.”

“Programs that automatically target defecting and inactive customers are very important to our business, and we immediately saw signifi cant improvements. We also now know who our loyal customers are, and can easily reward them at each point of their journey.”

“Like a lot of retailers, we were experiencing diminishing results year-on-year from newsletter blasts to our database. We needed to modernize our email strategy and undertake database management, segmentation, targeting, and dynamic product recommendations.”

"Smart Insight has helped us to highlight the different personas in our database, as well as their product affinities. The information allowed us to build better campaigns, which has in turn improved our long-term engagement rates."

“Emarsys ingested two years’ worth of our customer data and interpreted it into really easy-tounderstand graphs and charts. So all of a sudden, my marketing team and sales team were smarter. We were able to take that insight and create meaningful and actionable, easy-to-understand data communication with the rest of the company."

“If a computer can do something that can save time for a marketing team, enabling more creative energy to be focused on strategy and things the team feels passionate about, then every company should want to do that."

“With all our data in Emarsys, we have all the segmentation that plugs straight into our Ad strategy. Automatically matching content to every audience has seriously boosted our revenue, especially with the increased reach and new streams.”

“We’re at the start of what Emarsys is doing for Cosabella. I think the first thing it did isn’t even what it’s intended to do: It opened up the mind of the company.”

“Yes, we would recommend working with Emarsys to our peers. The level of service has been excellent, and they have become an extension of our marketing team. The technology is constantly improving, and the focus on AIM is particularly exciting.”

“Emarsys gave us a more systematic and efficient way to segment and send out more one-to-one messaging. It’s a fairly easy integration, and we are actually seeing how it has created a positive return on our investment in the partnership and the cost of the tools that Emarsys has provided us.”

“I really enjoy seeing the results of my work, even if they are negative, because that drives me to look for new solutions, and that’s where Emarsys helped us most. So of course, I would recommend Emarsys! My ex-colleague switched to a different company, and she is really suffering without Emarsys.”