62 Document360 Testimonials

"Document360's efficient and convenient knowledge-base design has saved our company a lot of time that was previously wasted on the storage and retrieval of important documents."

"We are absolutely happy about Document360. Since the migration, we have never regretted we have opted for this documentation platform."

“Document360’s ability to have document versions associated with software versions is a huge plus for any software project.”

"Once we upload an article regarding a specific issue, we see support tickets regarding it decreasing by 20%-30%."

"Customers have stopped contacting us with how-to questions. They now only call us for actual problems."

"Technical writers, who often don’t have technical knowledge, but have a good grasp of the English language, have been able to use Document360 seamlessly due to flexibility in keying in options."

"Document360 is a great vendor and solution for us in providing an internal knowledge base empowering our end users to self-help."

"Document360 provides us with a platform to build as comprehensive an user guide as possible."

"The amazing user interface made the integration of the KB Assistant into our system simple and quick."

"Moving from confluence to Document360 has helped Artegic AG create a good knowledge base, which helps us provide quality support services to our external partners and customers."

"Document360 has made it easier for us to onboard customers. We just need to send them the link to our online documentation site."

"Our documentation site has now become extremely popular with our sales and marketing team because it helps them stay abreast of product updates."

"With almost 30 writers on board, Document360’s workflow feature allows for a two-stage peer review process, so first-draft content does not have to be published temporarily before its corrected."

"Document360’s beautiful user interface makes it so much easier to create content. The curated feature-set makes the process streamlined and simple."

"The rich analytics provide us great insights like articles read most, questions or topics most enquired on by listeners, and keywords that need to be included in our content."