74 Document360 Testimonials

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  • "Document360 provides an effective way of documenting and managing content. It helps us to build a self-service customer knowledge base."

  • "The rich analytics provide us great insights like articles read most, questions or topics most enquired on by listeners, and keywords that need to be included in our content."

  • "Document360’s analytics gives us insights into what our customers look for and, together with customer feedback, enables us to continuously improve our knowledge base."

  • "The customization features gave us full control over how our documentation looked and a URL with our name on it. The site is much easier to use now."

  • "Using Document360 has been a transformational part of our product marketing initiative."

  • "The categories or tabs ensure that the documentation site aligns with how my mind perceives how the documents and information should appear."

  • "Since adopting Document360, we have been adding 30% more articles to our knowledge base every quarter."

  • "Document360 helped us create a centralized repository with all the required information. It ensures that people can always use the latest rather than old information."'

  • "We fell in love with Document360 for the full control of Custom CSS it gives us. The sidebar menu also made the entire knowledge base open on a single screen."

  • "Document360 is so easy to use because it doesn’t overcomplicate the process of actually creating content, delivering and engaging with it."

  • "Better utilization of the Document360, has made our knowledge base a stronger business card of us to our customers."

  • "Panaya’s usage of Document360 has grown with their sales center too now using the product to maintain their internal private knowledge base."

  • "Document360 has been critical in helping us manage our workflow, making it much more efficient in terms of peer reviewing our documentation before releasing it."

  • "Document360 gives you a well-rounded view of what's happening with all facets of your content."

  • "The documentation site has significantly enhanced goodwill and trust in our products by providing customers with reliable answers to nearly all their questions."