"Document360 provides an effective way of documenting and managing content. It helps us to build a self-service customer knowledge base."
"The rich analytics provide us great insights like articles read most, questions or topics most enquired on by listeners, and keywords that need to be included in our content."
"Document360’s analytics gives us insights into what our customers look for and, together with customer feedback, enables us to continuously improve our knowledge base."
"The customization features gave us full control over how our documentation looked and a URL with our name on it. The site is much easier to use now."
"Using Document360 has been a transformational part of our product marketing initiative."
"The categories or tabs ensure that the documentation site aligns with how my mind perceives how the documents and information should appear."
"Since adopting Document360, we have been adding 30% more articles to our knowledge base every quarter."
"Document360 helped us create a centralized repository with all the required information. It ensures that people can always use the latest rather than old information."'
"We fell in love with Document360 for the full control of Custom CSS it gives us. The sidebar menu also made the entire knowledge base open on a single screen."
"Document360 is so easy to use because it doesn’t overcomplicate the process of actually creating content, delivering and engaging with it."
"Better utilization of the Document360, has made our knowledge base a stronger business card of us to our customers."
"Panaya’s usage of Document360 has grown with their sales center too now using the product to maintain their internal private knowledge base."
"Document360 has been critical in helping us manage our workflow, making it much more efficient in terms of peer reviewing our documentation before releasing it."
"Document360 gives you a well-rounded view of what's happening with all facets of your content."
"The documentation site has significantly enhanced goodwill and trust in our products by providing customers with reliable answers to nearly all their questions."