74 Document360 Testimonials

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  • "Better utilization of the Document360, has made our knowledge base a stronger business card of us to our customers."

  • "We have been working with Document360 since the beginning to integrate them into our company. We have migrated our existing knowledge base to the Document360 platform. I like Document360's clean, dynamic look and how simple the document creation and organization process is, and all of the customizable features, especially URL …

  • "Document360 Health check metrics really helps to ensure if we are hitting the right reading level, making complex information understandable even for the average reader."

  • "The documentation site has significantly enhanced goodwill and trust in our products by providing customers with reliable answers to nearly all their questions."

  • "Document360 helps us appear more organized and professional to our clients, which is crucial for us at this stage."

  • "Document360 has empowered us to evolve from a basic help centre into a learning hub we’re truly proud of, giving our customers the tools to learn independently."

  • "We now regularly get feedback from our customers directly on articles, because it is such an easy and quick process."

  • "Athena Hilfe makes our customers independent in setting up, learning, and using the software - where - and whenever they like."

  • "The analytics provided give us clear insights on topics to prioritize when creating new content or updating the knowledge base."

  • "Document360 as a tool helps us stay secure in an environment that needs a lot of security and compliance."

  • "Document360 is intuitive and user-friendly. You just start, and everything falls into place—creating articles, adding media, and organizing content effortlessly."

  • "The rich metrics have been convenient in letting us see overall use of the site month to month, who is looking at what article and top 10 articles viewed."

  • "Document360 has made adding and updating information straightforward. It’s also extremely easy to create new articles and input information directly into the tool."

  • "The customer support team are resolving queries much faster with Document360. They conveniently share links to the exact information customers are looking for."