74 Document360 Testimonials

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  • "The rich analytics provide us great insights like articles read most, questions or topics most enquired on by listeners, and keywords that need to be included in our content."

  • “After reviewing a dozen knowledge base products, Document360 was the clear winner. Their amazing markdown editor and SEO features were unrivaled.”

  • "The amazing user interface made the integration of the KB Assistant into our system simple and quick."

  • "Document360 helps us appear more organized and professional to our clients, which is crucial for us at this stage."

  • "Document360 Health check metrics really helps to ensure if we are hitting the right reading level, making complex information understandable even for the average reader."

  • "Document360 has empowered us to evolve from a basic help centre into a learning hub we’re truly proud of, giving our customers the tools to learn independently."

  • "We now regularly get feedback from our customers directly on articles, because it is such an easy and quick process."

  • "Athena Hilfe makes our customers independent in setting up, learning, and using the software - where - and whenever they like."

  • "The analytics provided give us clear insights on topics to prioritize when creating new content or updating the knowledge base."

  • "Document360 as a tool helps us stay secure in an environment that needs a lot of security and compliance."

  • "Document360 is intuitive and user-friendly. You just start, and everything falls into place—creating articles, adding media, and organizing content effortlessly."

  • "The rich metrics have been convenient in letting us see overall use of the site month to month, who is looking at what article and top 10 articles viewed."

  • "Document360 has made adding and updating information straightforward. It’s also extremely easy to create new articles and input information directly into the tool."

  • "The customer support team are resolving queries much faster with Document360. They conveniently share links to the exact information customers are looking for."