74 Document360 Testimonials

"The categories or tabs ensure that the documentation site aligns with how my mind perceives how the documents and information should appear."

"Better utilization of the Document360, has made our knowledge base a stronger business card of us to our customers."

"Compared to previous tools, SysAid is reaping lots of productivity gains as Document360 enables them to publish knowledge base articles faster."

"Document360 helps us appear more organized and professional to our clients, which is crucial for us at this stage."

"Document360 Health check metrics really helps to ensure if we are hitting the right reading level, making complex information understandable even for the average reader."

"Document360 has empowered us to evolve from a basic help centre into a learning hub we’re truly proud of, giving our customers the tools to learn independently."

"We now regularly get feedback from our customers directly on articles, because it is such an easy and quick process."

"Athena Hilfe makes our customers independent in setting up, learning, and using the software - where - and whenever they like."

"The analytics provided give us clear insights on topics to prioritize when creating new content or updating the knowledge base."

"Document360 as a tool helps us stay secure in an environment that needs a lot of security and compliance."

"Document360 is intuitive and user-friendly. You just start, and everything falls into place—creating articles, adding media, and organizing content effortlessly."

"The rich metrics have been convenient in letting us see overall use of the site month to month, who is looking at what article and top 10 articles viewed."

"Document360 has made adding and updating information straightforward. It’s also extremely easy to create new articles and input information directly into the tool."

"The customer support team are resolving queries much faster with Document360. They conveniently share links to the exact information customers are looking for."