74 Document360 Testimonials

“Document360 has enabled us to jump on a feature-rich, flexible and secure document management system during our early start-up days, without major investments from our side. We were quickly in the position to share specific sets of documentation with our variety of reader groups, in a solid, good-looking and well-maintainable way.”

"Document360’s analytics gives us insights into what our customers look for and, together with customer feedback, enables us to continuously improve our knowledge base."

"Document360 has improved our customer success because customers find it easier to use and are more impressed when you present your documentation in a structured manner."

"Document360 offers a robust platform that enables us to produce a customer- friendly and interactive documentation for our customers."

"Compared to previous tools, SysAid is reaping lots of productivity gains as Document360 enables them to publish knowledge base articles faster."

"Document360 implementation is yet another milestone in Ajman University’s digital transformation journey and its continuous evolution as a student-centric academic institution."

"Document360 has helped us provide great technical support to users and gave us the flexibility to resolve any issues they may have, quickly and accurately. The IT support team is open for any suggestions and future upgrade requests."

"With limited resources, Document360 gave us the flexibility to customize our site as we wanted, while providing the stability and reliability we needed to serve our customer."

"Document360 has helped us document our procedures and policies so even if people leave, we enable business continuity through documentation and keep moving forward."

"We have been working with Document360 since the beginning to integrate them into our company. We have migrated our existing knowledge base to the Document360 platform. I like Document360's clean, dynamic look and how simple the document creation and organization process is, and all of the customizable features, especially URL Mapping."

"After integrating the Knowledge Base Assistant into our platform, users are now able to access the tutorial of the page they are using with a single click."

"Document360 was an easy and intuitive way to level up our communication and provide autonomous support for our customers."

"The customization features gave us full control over how our documentation looked and a URL with our name on it. The site is much easier to use now."

"Using Document360 has been a transformational part of our product marketing initiative."

"The categories or tabs ensure that the documentation site aligns with how my mind perceives how the documents and information should appear."