74 Document360 Testimonials

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  • "I find Document360 an all-in-one solution for documentation, versioning, and publishing. Using Document360 saves me a lot of time and effort. I can concentrate on the content and not on learning the tool."

  • "Document360 has empowered us to evolve from a basic help centre into a learning hub we’re truly proud of, giving our customers the tools to learn independently."

  • “With our rapidly expanding company and clients, we needed a knowledge base documentation host for our clients. Document360 stood out as an exemplary product and easy to use. It is a necessary tool for any growing company.”

  • "The rich analytics provide us great insights like articles read most, questions or topics most enquired on by listeners, and keywords that need to be included in our content."

  • "Document360’s workflow feature ensures quality assurance in the documentation process."

  • "Document360’s analytics gives us insights into what our customers look for and, together with customer feedback, enables us to continuously improve our knowledge base."

  • "Document360 is a perfect fit for our requirements right from offering us an in-app Knowledgebase assistant and allowing us to import articles from Google docs."

  • "Document360 offers a robust platform that enables us to produce a customer- friendly and interactive documentation for our customers."

  • "Compared to previous tools, SysAid is reaping lots of productivity gains as Document360 enables them to publish knowledge base articles faster."

  • "Document360 implementation is yet another milestone in Ajman University’s digital transformation journey and its continuous evolution as a student-centric academic institution."

  • "Document360 has helped us provide great technical support to users and gave us the flexibility to resolve any issues they may have, quickly and accurately. The IT support team is open for any suggestions and future upgrade requests."

  • "With limited resources, Document360 gave us the flexibility to customize our site as we wanted, while providing the stability and reliability we needed to serve our customer."

  • "Document360 has helped us document our procedures and policies so even if people leave, we enable business continuity through documentation and keep moving forward."

  • "We have been working with Document360 since the beginning to integrate them into our company. We have migrated our existing knowledge base to the Document360 platform. I like Document360's clean, dynamic look and how simple the document creation and organization process is, and all of the customizable features, especially URL Mapping."

  • "After integrating the Knowledge Base Assistant into our platform, users are now able to access the tutorial of the page they are using with a single click."