74 Document360 Testimonials

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  • "Document360 provides a refreshing look and feel to our documentation site that enabled our customers to access our documentation effectively."

  • "Document360 is very easy to pick up and very intuitive to use, it allows us to work efficiently so that we can work on other things as well."

  • “We have fairly complex needs, and Document360 support was there with us all the way, making sure that we were all set and ready to go as soon as possible. If you’re looking for a SaaS Knowledge Base that’s easy to use, includes extensive features, and has great support, I …

  • "Document360’s workflow feature ensures quality assurance in the documentation process."

  • "Document360’s analytics gives us insights into what our customers look for and, together with customer feedback, enables us to continuously improve our knowledge base."

  • "Document360 is a perfect fit for our requirements right from offering us an in-app Knowledgebase assistant and allowing us to import articles from Google docs."

  • "Document360 offers a robust platform that enables us to produce a customer- friendly and interactive documentation for our customers."

  • "Compared to previous tools, SysAid is reaping lots of productivity gains as Document360 enables them to publish knowledge base articles faster."

  • "Document360 implementation is yet another milestone in Ajman University’s digital transformation journey and its continuous evolution as a student-centric academic institution."

  • "Document360 has helped us provide great technical support to users and gave us the flexibility to resolve any issues they may have, quickly and accurately. The IT support team is open for any suggestions and future upgrade requests."

  • "With limited resources, Document360 gave us the flexibility to customize our site as we wanted, while providing the stability and reliability we needed to serve our customer."

  • "Document360 has helped us document our procedures and policies so even if people leave, we enable business continuity through documentation and keep moving forward."

  • "We have been working with Document360 since the beginning to integrate them into our company. We have migrated our existing knowledge base to the Document360 platform. I like Document360's clean, dynamic look and how simple the document creation and organization process is, and all of the customizable features, especially URL …

  • "After integrating the Knowledge Base Assistant into our platform, users are now able to access the tutorial of the page they are using with a single click."

  • "Document360 was an easy and intuitive way to level up our communication and provide autonomous support for our customers."