62 Document360 Testimonials

"Using Document360 has been a transformational part of our product marketing initiative."

“We have fairly complex needs, and Document360 support was there with us all the way, making sure that we were all set and ready to go as soon as possible. If you’re looking for a SaaS Knowledge Base that’s easy to use, includes extensive features, and has great support, I can’t recommend Document360 highly enough.”

"Compared to previous tools, SysAid is reaping lots of productivity gains as Document360 enables them to publish knowledge base articles faster."

"Document360’s beautiful user interface makes it so much easier to create content. The curated feature-set makes the process streamlined and simple."

"The rich analytics provide us great insights like articles read most, questions or topics most enquired on by listeners, and keywords that need to be included in our content."

"Document360’s workflow feature ensures quality assurance in the documentation process."

"Document360’s analytics gives us insights into what our customers look for and, together with customer feedback, enables us to continuously improve our knowledge base."

"Document360 is a perfect fit for our requirements right from offering us an in-app Knowledgebase assistant and allowing us to import articles from Google docs."

"Document360 offers a robust platform that enables us to produce a customer- friendly and interactive documentation for our customers."

"Document360 implementation is yet another milestone in Ajman University’s digital transformation journey and its continuous evolution as a student-centric academic institution."

"Document360 has helped us provide great technical support to users and gave us the flexibility to resolve any issues they may have, quickly and accurately. The IT support team is open for any suggestions and future upgrade requests."

"With limited resources, Document360 gave us the flexibility to customize our site as we wanted, while providing the stability and reliability we needed to serve our customer."

"Document360 has helped us document our procedures and policies so even if people leave, we enable business continuity through documentation and keep moving forward."

"We have been working with Document360 since the beginning to integrate them into our company. We have migrated our existing knowledge base to the Document360 platform. I like Document360's clean, dynamic look and how simple the document creation and organization process is, and all of the customizable features, especially URL Mapping."

"After integrating the Knowledge Base Assistant into our platform, users are now able to access the tutorial of the page they are using with a single click."