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Decagon Case Studies

  • How Flashfood Transformed Customer Support with Decagon

    Jordan Schenck President and COO

  • How ClassPass embraces AI across the entire customer stack

    Sarah Vanden Broek Senior Manager, CX Operations Strategy & AI
  • Ada
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    4.8 / 5.0
    Customer References 94 total
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    Ada's AI-powered platform enables enterprise businesses around the world to automate an incredible customer experience that saves time, reduces cost, and strengthens support. Their industry-leading clients like Telus, Upwork and …

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  • Gorgias
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    4.8 / 5.0
    Customer References 230 total
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    Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants'​ back-office. It allows merchants to manage all their support from one place. Their goal is to make it easy for any …

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  • Yuma
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    4.8 / 5.0
    Customer References 26 total
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    Yuma is the most advanced AI platform built for e-commerce. Their agentic AI products help merchants automate customer interactions across every stage of the customer journey. ‍Whether it’s answering support …

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