Read 18 Decagon reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch 4 customer videos to see why companies chose Decagon as their undefined

Decagon is AI customer support management solutions for enterprises. It is an enterprise-grade generative AI tool that leverages Large Language Models to design customer service assistants that respond to customer inquiries and provide personalized responses. The platform offers integrations with existing tools and data sources, allowing users to manage AI's responces using the knowledge bases, APIs, and workflows.

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Customer Rating Review Scorebased on 316 reference ratings
4.8/5.0 (316)

18Testimonials

  • “Decagon has brought a high level of sophistication to the way we run our Customer Support operations. By implementing an AI Agent and Agent Assist, we’re able to increase deflection rate, reduce total resolution time, and boost our team’s productivity by 3x. And we are just getting started.”

    Noam KahnCustomer Success Operations Manager
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13 Case Studies

  • Bilt - Customer Case Study

    Thatcher FosterVP, Client Solutions
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4 Customer Videos

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Additional Decagon Information & Resources

Read Decagon Reviews, Testimonials & Customer References from 18 real Decagon customers.

Browse Decagon Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Decagon.

Watch Decagon Customer Videos to learn why 4 businesses chose Decagon.

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