Read 19 Decagon reviews and testimonials from customers, explore 14 case studies and customer success stories, and watch 4 customer videos to see why companies chose Decagon as their undefined

Decagon is AI customer support management solutions for enterprises. It is an enterprise-grade generative AI tool that leverages Large Language Models to design customer service assistants that respond to customer inquiries and provide personalized responses. The platform offers integrations with existing tools and data sources, allowing users to manage AI's responces using the knowledge bases, APIs, and workflows.

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Customer Rating Review Scorebased on 217 reference ratings
4.8/5.0 (217)

19Testimonials

  • "With the previous vendor, at least half my week was dedicated to maintaining their system. With Decagon, it’s been a night-and-day difference."

    Ian RigginsSenior Operations Manager
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14 Case Studies

  • Podium - Customer Case Study

    Noam KahnCustomer Success Operations Manager
13 more case studiescurrently locked

4 Customer Videos

3 more videoscurrently locked

Additional Decagon Information & Resources

Read Decagon Reviews, Testimonials & Customer References from 19 real Decagon customers.

Browse Decagon Case Studies, Customer Success Stories, & Customer References from 14 businesses that use Decagon.

Watch Decagon Customer Videos to learn why 4 businesses chose Decagon.

FeaturedCustomers has 1,812,664+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.