Read 18 Decagon reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch 4 customer videos to see why companies chose Decagon as their undefined

Decagon is AI customer support management solutions for enterprises. It is an enterprise-grade generative AI tool that leverages Large Language Models to design customer service assistants that respond to customer inquiries and provide personalized responses. The platform offers integrations with existing tools and data sources, allowing users to manage AI's responces using the knowledge bases, APIs, and workflows.

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Customer Rating Review Scorebased on 244 reference ratings
4.8/5.0 (244)

18Testimonials

  • “Decagon has been incredibly impactful for us. Through our recent acquisition, we scaled our customer base dramatically without having to add to our support team or waste time on complex preparation. Their AI agents have made our transition seamless and efficient while increasing customer satisfaction.”

    Petrus Ballhausen ArrudaCo-Founder & COO
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13 Case Studies

  • Noom - Customer Case Study

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4 Customer Videos

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Additional Decagon Information & Resources

Read Decagon Reviews, Testimonials & Customer References from 18 real Decagon customers.

Browse Decagon Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Decagon.

Watch Decagon Customer Videos to learn why 4 businesses chose Decagon.

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