Read 18 Decagon reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch 4 customer videos to see why companies chose Decagon as their undefined

Decagon is AI customer support management solutions for enterprises. It is an enterprise-grade generative AI tool that leverages Large Language Models to design customer service assistants that respond to customer inquiries and provide personalized responses. The platform offers integrations with existing tools and data sources, allowing users to manage AI's responces using the knowledge bases, APIs, and workflows.

Show more
Customer Rating Review Scorebased on 379 reference ratings
4.8/5.0 (379)

18Testimonials

  • “Working with the Decagon team is a fantastic partnership. They are always willing to listen, implement our feedback, and move at an impressive pace. Decagon has turned our customer enablement strategy upside down, allowing us to act faster than ever on behalf of our customers while eliminating the drag on engineering and product resources.”

    Adele HeddenSenior Director, Head of CX and Central Operations
17 more testimonialscurrently locked

13 Case Studies

  • Podium - Customer Case Study

    Noam KahnCustomer Success Operations Manager
12 more case studiescurrently locked

4 Customer Videos

3 more videoscurrently locked

Additional Decagon Information & Resources

Read Decagon Reviews, Testimonials & Customer References from 18 real Decagon customers.

Browse Decagon Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Decagon.

Watch Decagon Customer Videos to learn why 4 businesses chose Decagon.

FeaturedCustomers has 1,875,974+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.