Read 23 Decagon reviews and testimonials from customers, explore 17 case studies and customer success stories, and watch 4 customer videos to see why companies chose Decagon as their undefined

Decagon is AI customer support management solutions for enterprises. It is an enterprise-grade generative AI tool that leverages Large Language Models to design customer service assistants that respond to customer inquiries and provide personalized responses. The platform offers integrations with existing tools and data sources, allowing users to manage AI's responces using the knowledge bases, APIs, and workflows.

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Customer Rating Review Scorebased on 425 reference ratings
4.8/5.0 (425)

23Testimonials

  • “Continuously hiring staff to answer the same questions isn’t efficient. We needed an AI solution to deliver higher-quality responses and let our team focus on higher-impact problems.”

    Madeline CohenHead of Consumer Trust
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17 Case Studies

  • Bilt - Customer Case Study

    Thatcher FosterVP, Client Solutions
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4 Customer Videos

  • Play Video
    Sarah Vanden BroekSenior Manager, CX Operations Strategy & AI
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Additional Decagon Information & Resources

Read Decagon Reviews, Testimonials & Customer References from 23 real Decagon customers.

Browse Decagon Case Studies, Customer Success Stories, & Customer References from 17 businesses that use Decagon.

Watch Decagon Customer Videos to learn why 4 businesses chose Decagon.

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