Read 18 Decagon reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch 4 customer videos to see why companies chose Decagon as their undefined

Decagon is AI customer support management solutions for enterprises. It is an enterprise-grade generative AI tool that leverages Large Language Models to design customer service assistants that respond to customer inquiries and provide personalized responses. The platform offers integrations with existing tools and data sources, allowing users to manage AI's responces using the knowledge bases, APIs, and workflows.

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Customer Rating Review Scorebased on 280 reference ratings
4.8/5.0 (280)

18Testimonials

  • "Working with Decagon has been nothing short of phenomenal. The team has taken our extremely complicated data and created a tool that allows our customers to seamlessly receive help across our business. Additionally, the team has worked tirelessly to build integrations into our CRM and support setups to make sure we would not have to change any of our current operational workflows. Couldn't recommend them more highly!"

    Thatcher FosterVP, Client Solutions
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13 Case Studies

  • Noom - Customer Case Study

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4 Customer Videos

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Additional Decagon Information & Resources

Read Decagon Reviews, Testimonials & Customer References from 18 real Decagon customers.

Browse Decagon Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Decagon.

Watch Decagon Customer Videos to learn why 4 businesses chose Decagon.

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