Decagon Testimonials

"Decagon is the reason we can maintain operational excellence in customer support as our user base grows rapidly. It provides extremely accurate and nuanced answers and is easily trained to keep up with our rapidly changing product, mitigating the need to add dozens of support headcount. Compared to other solutions, Decagon is in a league of its own."

“Decagon has brought a high level of sophistication to the way we run our Customer Support operations. By implementing an AI Agent and Agent Assist, we’re able to increase deflection rate, reduce total resolution time, and boost our team’s productivity by 3x. And we are just getting started.”