“At OLX, we strongly believe in putting our people first and a key part of this is ensuring that they know that their voices are heard. Working with Culture Amp has enabled us to achieve our aim of elevating our employee listening. Rather than a one-way street of feedback, we now have a continuous listening and action loop. This has allowed us to empower our managers with data and show a tangible, quick response to what our people have told us is important.”
"As a business we are extremely data driven and Culture Amp has enabled us to measure the impact of the work we are doing to improve employee experience not only across all employee groups but also against the external benchmarks accessible in the platform. We also like that Culture Amp has a scientific background and that the questions are validated by a People Scientist, bringing greater credibility to the findings.”
"The biggest opportunity was also our biggest pain point, which was the size of the potential challenge. There was little commonality, limited integration, and no sense of belonging or community."
“It was so helpful to have the people science team put our results in context with benchmarks to see how it compares to other similar organizations."
“If we hadn’t used Culture Amp’s survey, we would have never applied for the workplace experience award because without these survey results, we wouldn’t have known where to focus. Culture Amp has helped us understand exactly what we need to focus on and celebrate the areas we are doing well in.”
“Having transparent and formalised conversations is so important. This was something we needed to implement and improve on so that we could scale-up for the next phase of our growth."
“I personally held over 60 one-on-ones to get our leaders familiar with the platform. Melvin [Arquero], our Culture Amp Customer Success Coach, helped us conduct phenomenal trainings to get leaders at every level of the organization involved.”
“What we have learned is that giving positive feedback isn’t necessarily difficult but giving consistent feedback can be a challenge. Taking a more systematic approach to feedback means that there is more structure behind what’s being said and everyone is thinking more about how and when to give feedback. People are feeling more listened to and the spirit across the company has improved as a result.”
“Culture Amp makes data-driven culture initiatives a possibility for start-ups. It’s disrupting how we make decisions by providing the insight needed to grow our company culture in the right way. A happier workforce means that retention is high, keeping recruitment costs low. More importantly, stable teams ensure that valuable knowledge remains in the organisation, allowing us to build on our experience.”
“Culture Amp had all the technical and UX functions and a local team to back us up, but it was also reassuring to see large global companies using the platform and additions like Japanese language support that would be important for us in terms of scalability."
"Our previous experience of employee engagement surveys told us that by the time you had carried out the survey and consolidated the data, the findings would be months out-of-date and irrelevant."
“Culture Amp has created a real shift in our company culture, and the relationship between the People Team and the operations board is evolving as a result."
“We wanted people to understand that engagement is not just a number and culture is not just engagement. It’s about understanding the underlying themes and symptoms of culture and being able to relay that in a way that managers aren’t just reacting to top line statistics.”
“The engineers and designers at FreeAgent spend their days making user-centric software that’s easy to use. So naturally, they don’t have much patience for poor systems. Past experiences with bad interfaces in HR software meant the FreeAgent team didn’t have a lot of confidence in the providers on the market.”
“Culture Amp’s reporting functionality means that we can make data-driven decisions as much as possible. Additionally, the support of Culture Amp’s people scientists helps us better understand the opportunities being faced and the options open to us to address these.”