142 Chargebee Testimonials

"The best part about Chargebee is that it gives us 90% of the billing foundation that we need to keep the revenue coming. And the other 10% we can push across the line ourselves because Chargebee’s API allows us to customize functionalities on the backend and solve our unique scenarios. Additionally, anytime we've run into a problem we can't solve ourselves, the team has been more than helpful!"

"With the adoption of Chargebee as one factor, we’ve grown our MRR by over 35% in the last eight months. We’ve reduced churn by over 100%. We’ve made the team more effective, more informed, and more empowered to help our customers. For Whiteboard, Chargebee has been a pivotal and indispensable tool."

"Simple, clean product with very responsive customer service. A very satisfied customer!"

"What set Chargebee aside from the competitors for us was the comprehensiveness of the product offering. It was a very, very robust system and this was a system we needed to trust out of the box. We never once had an issue in billing with Chargebee, which we had heard in testimonials, but we found this to be true with firsthand experience."

"Chargebee automates a lot of the processes that we hadn't even thought we would automate. We thought we'd need to do more work, but, actually, Chargebee does a lot of the heavy lifting that we didn't expect initially."

"Chargebee resolved the problem of failed payments, reprocessing an expired credit card. If not for the Dunning feature, we would have to do it manually, and it is such a pain. You have to review all these guys, find the info, send an email, then you have to keep driving. It is brilliant that you automate all of it."

"To us, changing our cart was the equivalent of one of the Apollo missions where if the rocket blows up, we're all dead. so that was how seriously we took (migration to a new tool). Your team took it equally seriously. When we needed answers or expertise, they did an amazing job of helping us structure the data as it came in, helping us understand where the way that we were doing things in Infusionsoft was fine and where we could do better — with structuring the product or service a little differently in Chargebee and getting the most out of it."

"The flexibility in being able to create different plans, being able to have day based billing, being able to create different types of coupons and being able to modify a subscription - there are so many tools that Chargebee provides businesses to make their subscription billing experience exactly what they want it to be."

"As an on-demand storage company, our pricing for storage depends on multiple parameters such as geography, size of plan, and other market factors. With Chargebee’s Pricing API, we built the exact pricing model we wanted. Now, Chargebee is our single source of truth for all billing data and provides subscription intel to multiple apps in the MakeSpace ecosystem."

“The implementation team from Chargebee was really kind and professional and they helped a lot to also handle the migration from Zuora and parallely implement Chargebee for our complex workflows.”

"It is a long road to dominating the entire European union but Chargebee has already done the groundwork. When we make a strategic decision to move into a new region, there is nothing that can delay our expansion."

“We want to incentivize add-on purchases to customer subscriptions. Our customers should be able to mix, match, and add coffee creamers, coffee pods, or apple cider vinegar gummies based on their preferences. This strategy should work in the interest of our customers as well as increase our average order value(AOV) without us having to invest in digital ads to acquire new customers for our family of products. We already have them!”

"Our weekly reporting is faster — so it saves me 20% for that. And just reconciling MRR on a monthly basis to what's in our financials — all that is done in 50% less time than what it would have taken to do regularly before."

"Now we have a very efficient month-end process. Since everything in my billing is automated, I am able to do a month-end closing in one day or so. And without Chargebee, we would have spent at least five days for checking and processing money. Having an efficient billing process with Chargebee is definitely useful."

"The new reconciliation feature saves us a lot of time! No more sifting through Stripe to figure out the allocations."