142 Chargebee Testimonials

"Chargebee is an extraordinarily well-thought-through platform. It becomes very easy to make a case for any company that’s handling hundreds to thousands of subscribers primarily on credit cards with recurring transactions, especially if it's over millions of dollars in annual revenue."

“It’s not the architecture of the product but of the company that matters too.”

“Chargebee was the clear choice since it ticked all the boxes for us! Its integration using Javascript was super easy with minimal coding on our side, the documentation was clear and well made, the customer care was kind and reactive, and they always answered our issues quickly and to the point. Also, the startup credits via Global Accelerator Network (GAN) from Chargebee's Startup Partner Network were icing on the cake, they were useful in keeping our tech-stack expenditure minimal in our early days."

“Chargebee’s sales team did a good job with keeping us in the loop, onboarding, and everything else that was needed to keep us interested, outside of just being sold well on the demos.”

"Chargebee does a really good job of identifying leads into the Salesforce system. It automatically converts the lead into an account, the contact for the account, and creates the opportunity as well. The trial account and the product line items from Chargebee, are already a part of the opportunity Because my salespeople use Salesforce, and their commission reporting is coming out of Salesforce."

"What set Chargebee aside from the competitors for us was the comprehensiveness of the product offering. It was a very, very robust system and this was a system we needed to trust out of the box. We never once had an issue in billing with Chargebee, which we had heard in testimonials, but we found this to be true with firsthand experience."

"Chargebee automates a lot of the processes that we hadn't even thought we would automate. We thought we'd need to do more work, but, actually, Chargebee does a lot of the heavy lifting that we didn't expect initially."

"Chargebee resolved the problem of failed payments, reprocessing an expired credit card. If not for the Dunning feature, we would have to do it manually, and it is such a pain. You have to review all these guys, find the info, send an email, then you have to keep driving. It is brilliant that you automate all of it."

"To us, changing our cart was the equivalent of one of the Apollo missions where if the rocket blows up, we're all dead. so that was how seriously we took (migration to a new tool). Your team took it equally seriously. When we needed answers or expertise, they did an amazing job of helping us structure the data as it came in, helping us understand where the way that we were doing things in Infusionsoft was fine and where we could do better — with structuring the product or service a little differently in Chargebee and getting the most out of it."

"The flexibility in being able to create different plans, being able to have day based billing, being able to create different types of coupons and being able to modify a subscription - there are so many tools that Chargebee provides businesses to make their subscription billing experience exactly what they want it to be."

"As an on-demand storage company, our pricing for storage depends on multiple parameters such as geography, size of plan, and other market factors. With Chargebee’s Pricing API, we built the exact pricing model we wanted. Now, Chargebee is our single source of truth for all billing data and provides subscription intel to multiple apps in the MakeSpace ecosystem."

“The implementation team from Chargebee was really kind and professional and they helped a lot to also handle the migration from Zuora and parallely implement Chargebee for our complex workflows.”

"It is a long road to dominating the entire European union but Chargebee has already done the groundwork. When we make a strategic decision to move into a new region, there is nothing that can delay our expansion."

“We want to incentivize add-on purchases to customer subscriptions. Our customers should be able to mix, match, and add coffee creamers, coffee pods, or apple cider vinegar gummies based on their preferences. This strategy should work in the interest of our customers as well as increase our average order value(AOV) without us having to invest in digital ads to acquire new customers for our family of products. We already have them!”

"Our weekly reporting is faster — so it saves me 20% for that. And just reconciling MRR on a monthly basis to what's in our financials — all that is done in 50% less time than what it would have taken to do regularly before."