"The invoice dunning works way better - we were able to recover lots of due payments. We can work with coupons embedded in Chargebee [and] quickly edit a subscription. I’d say that the top advantage is the time saved with all the quick actions, the intuitive interface and the reactive …

"We've been using Chargebee's subscription billing solution for our international customers and we're very happy with it. Integration was a breeze and the system is flawless. I'd recommend it any day."

"We had to negotiate everything with third-party vendors. Every time we wanted to make a change, whether it was a hyperlink or a big feature request, we had to produce a ticket, obtain a quote, and discuss planning. Everything costs money and takes time."

"What we really appreciate about Chargebee is that, as soon as we have another need, such as accepting direct debit payments and the ability to track it, the feature already exists in Chargebee and can be implemented easily, without any extra code. That makes us confident that we can really …

"It just comes down to numbers. The big thing for a billing platform is not just about building, but also maintaining. If our cloud engineers are going to be building, maintaining, and expanding what our billing architecture looks like internally, then they're not focused on scaling our core value prop. …

"What has worked well with Chargebee is they were on the same page, and carry out their implementation in phases too. This is to ensure there are no surprises, the software fits well in the organization before it migrates all the data."

"Ultimately, Chargebee has a triple use in CircleLoop — it is used by our accounts team from an accountancy point of view but also from our Operations/Marketing Team from a revenue vs spend perspective. The third use is by my Customer Success team who use Chargebee to manage customer Invoices, …

"Once you start using one solution, switching to another one is really hard, overwhelming, and time-consuming and frustrating — both for customers and our business. Sometimes it means that every client would need to enter their payment details once again. We’re lucky to have found Chargebee at the very beginning …

“We find that RevenueStory for Chargebee gives us visibility over a large range of data, allowing us to dive into data points and perform detailed cohort analyses. RevenueStory’s data granularity lets us take actionable insights, and enables us to run our business better.”

“Too often, when people think of growth, they say ‘I could dial up leads’ and ‘I can hire salespeople’. They don’t think of all the other things that go into operationally supporting those leads, converting that revenue, and carrying that revenue successfully forward.”

"Currently, our billing process, payment collection, customer satisfaction, and overall general billing communication has been greatly improved. We have also cut down our reporting time from 6 days to 1 day for providing metrics to our executives which is amazing."

“We have to acknowledge that we are selling a commodity. So we are selling the same thing as some of the other resellers are selling. It's not like we're a car manufacturer and you're gonna debate, Hey, this is a Toyota, and this is a Honda. At the end of …

"The best part about Chargebee is that it gives us 90% of the billing foundation that we need to keep the revenue coming. And the other 10% we can push across the line ourselves because Chargebee’s API allows us to customize functionalities on the backend and solve our unique scenarios. …

“As a CFO, it does not make sense for me to hire more people and build additional features over a billing system. To work with other billing tools in the market, I would need to hire a tech team to maintain the code, etc. It is an expensive option. Today …

“Chargebee’s sales team did a good job with keeping us in the loop, onboarding, and everything else that was needed to keep us interested, outside of just being sold well on the demos.”