"Working with Chargebee to implement our billing system has been a pleasure. Their APIs and documentation are clear and easy to work with and their support team is excellent. They have been very responsive to suggestions and feature requests."

"Our finance team no longer spends long hours on mundane manual work and we now have more time to do financial analysis and make strategic business decisions. [With Chargebee] less time is spent punching in numbers and more time spent is on the big picture.”

"What's really interesting is that every single person in our company is extremely familiar with Chargebee and how to use it and how to get the most out of it. And there is no other tool besides Slack that that applies to. And I think that just demonstrates how critical …

"It just comes down to numbers. The big thing for a billing platform is not just about building, but also maintaining. If our cloud engineers are going to be building, maintaining, and expanding what our billing architecture looks like internally, then they're not focused on scaling our core value prop. …

"What has worked well with Chargebee is they were on the same page, and carry out their implementation in phases too. This is to ensure there are no surprises, the software fits well in the organization before it migrates all the data."

"Ultimately, Chargebee has a triple use in CircleLoop — it is used by our accounts team from an accountancy point of view but also from our Operations/Marketing Team from a revenue vs spend perspective. The third use is by my Customer Success team who use Chargebee to manage customer Invoices, …

"Once you start using one solution, switching to another one is really hard, overwhelming, and time-consuming and frustrating — both for customers and our business. Sometimes it means that every client would need to enter their payment details once again. We’re lucky to have found Chargebee at the very beginning …

“We find that RevenueStory for Chargebee gives us visibility over a large range of data, allowing us to dive into data points and perform detailed cohort analyses. RevenueStory’s data granularity lets us take actionable insights, and enables us to run our business better.”

“Too often, when people think of growth, they say ‘I could dial up leads’ and ‘I can hire salespeople’. They don’t think of all the other things that go into operationally supporting those leads, converting that revenue, and carrying that revenue successfully forward.”

"Currently, our billing process, payment collection, customer satisfaction, and overall general billing communication has been greatly improved. We have also cut down our reporting time from 6 days to 1 day for providing metrics to our executives which is amazing."

“We have to acknowledge that we are selling a commodity. So we are selling the same thing as some of the other resellers are selling. It's not like we're a car manufacturer and you're gonna debate, Hey, this is a Toyota, and this is a Honda. At the end of …

"The best part about Chargebee is that it gives us 90% of the billing foundation that we need to keep the revenue coming. And the other 10% we can push across the line ourselves because Chargebee’s API allows us to customize functionalities on the backend and solve our unique scenarios. …

“As a CFO, it does not make sense for me to hire more people and build additional features over a billing system. To work with other billing tools in the market, I would need to hire a tech team to maintain the code, etc. It is an expensive option. Today …

“Chargebee’s sales team did a good job with keeping us in the loop, onboarding, and everything else that was needed to keep us interested, outside of just being sold well on the demos.”

"Chargebee does a really good job of identifying leads into the Salesforce system. It automatically converts the lead into an account, the contact for the account, and creates the opportunity as well. The trial account and the product line items from Chargebee, are already a part of the opportunity Because …