Chargebee

"The customer experience is the next competitive battleground."

"What's really interesting is that every single person in our company is extremely familiar with Chargebee and how to use it and how to get the most out of it. And there is no other tool besides Slack that that applies to. And I think that just demonstrates how critical subscription billing management is to the leadership, to the product team, to sales, to customer support. It's easy to think of it as just an operational piece of your backend, but it is quite critical. And I would not have guessed that back in 2016. I would say this is a ‘set-it-and-forget-it’ piece of technology."

"With Chargebee, we were able to reduce churn by 20% nearly instantly after deployment. When compared to building an internal solution, with the same feature set, Chargebee Retention was the obvious choice."