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Certainly

Read 15 Certainly reviews and testimonials from customers, explore 10 case studies and customer success stories, and watch customer videos to see why companies chose Certainly as their Customer Service Software

Certainly is a Conversational AI Platform made for ecommerce and customer service. Through their next-generation technology, companies are able to deliver exceptional experiences and scale their growth. Their mission is to fix how companies communicate digitally with people. Change it back to being on human terms.

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Customer Rating Review Score based on 1406 reference ratings
4.8/5.0 (1406)

15Testimonials

  • "We love our bot because he is hardworking, always helpful, available 24 hours a day which makes him an indispensable part of our small customer service team."

    Nina Toiviainen Senior Manager Service Delivery

  • "The ability to embrace variations in the way different people communicate is one of the major strengths of the Certainly platform."

    Katrine Marcussen Baumann Business Developer

  • “We have undoubtedly improved the chat experience with the Certainly Conversational AI Engine. The valuable thing is that through NLU it can understand the meaning of sentences. We receive thousands …

    Tonni Buur Vice President of Global CX Services
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10 Case Studies

  • Fintiba achieves 97% chat containment with Certainly

  • Visma Enterprise implements an HR and Payroll chatbot that handles 84% of …

    Jesper Langberg Thomsen Customer Care Manager

  • Rat & Boa cuts returns by 30% with Certainly

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Additional Certainly Information & Resources

Read Certainly Reviews, Testimonials & Customer References from 15 real Certainly customers.

Browse Certainly Case Studies, Customer Success Stories, & Customer References from 10 businesses that use Certainly.

FeaturedCustomers has 2,123,473+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.