Freshworks provides organizations of all sizes with SaaS customer engagement solutions that make it easy for support, sales and marketing professionals to communicate effectively with customers for better service and collaborate with team members to resolve customer issues. The company's products include Freshdesk, Freshservice, Freshsales, Freshcaller, Freshteam, Freshchat, and Freshmarketer. Founded in October 2010, Freshworks Inc., is backed by Accel, Tiger Global Management, CapitalG and Sequoia Capital India. Freshworks' headquarters are located in San Bruno, Calif., with global offices in India, UK, Australia and Germany. The company's cloud-based suite is widely used by over 150,000 businesses around the world including the NHS, Honda, Rightmove, Hugo Boss, Citizens Advice, Toshiba and Cisco.
Roots Automation brings together machine intelligence and human ingenuity in the form of advanced, intelligent Digital Coworkers. Think of a Digital Coworker as your ideal employee – digitized. Roots Automation Digital Coworkers are built with AI at their core and are able to think, read and intuit like a human. They are pre-trained to understand and interact with documents, systems and processes commonly found in Insurance, Healthcare and Banking. Their knowledgebase is perpetually expanding with learning federated across Customers. They are always on, ultra-secure and deliver ROI from day one. Digital Coworkers free your people of inefficient, repetitive, soul-destroying work – enabling them to be more creative, more collaborative and more innovative. In essence, they make work more human.
Vergic helps people enjoy more personal, engaging and efficient experiences online. They deliver an easy to integrate Digital Engagement Platform, allowing brands & organisations to engage with customers through AI/BOT supported messaging and collaboration tools.