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“I was looking for a bot that was complex and had artificial intelligence, but it also had to be an easy-going system. We had to start with a platform that was easy-to-use.”
"Our chatbot Betty handles far more tickets than all human agents combined. More than 40% of all tickets are now solved without any human involvement."
Druid is an intelligent chat bot that empowers employees, customers and partners to digitally communicate with your business and enterprise systems in the most intuitive, efficient and human-like way. The Druid applies modern technologies and design principles, providing a familiar(chat) user experience across all lines of business, tasks and devices. You enable users to interact with complex business systems even when they do not have access to them. Druid’s assistance reduces the time spent by employees with data operation (non-productive time) and increases data quality, therefore reducing the overall costs for the same output.
Freshworks provides organizations of all sizes with SaaS customer engagement solutions that make it easy for support, sales and marketing professionals to communicate effectively with customers for better service and collaborate with team members to resolve customer issues. The company's products include Freshdesk, Freshservice, Freshsales, Freshcaller, Freshteam, Freshchat, and Freshmarketer. Founded in October 2010, Freshworks Inc., is backed by Accel, Tiger Global Management, CapitalG and Sequoia Capital India. Freshworks' headquarters are located in San Bruno, Calif., with global offices in India, UK, Australia and Germany. The company's cloud-based suite is widely used by over 150,000 businesses around the world including the NHS, Honda, Rightmove, Hugo Boss, Citizens Advice, Toshiba and Cisco.
Swivl are the world leader in video technology, currently in more than 40,000 schools and businesses across the globe. To be a Swivl user means never missing an important moment in your school, classroom, or event. Whether your needs are for live or recorded video, have a solution for you. software platform makes it easy to reflect, share, and both provide and receive meaningful feedback from peers, mentors, administrators, and coaches.
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