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“I was looking for a bot that was complex and had artificial intelligence, but it also had to be an easy-going system. We had to start with a platform that was easy-to-use.”
"Our chatbot Betty handles far more tickets than all human agents combined. More than 40% of all tickets are now solved without any human involvement."
Aivo, founded in 2012, develops customer support software solutions with artificial intelligence technologies that transform the way companies and customers interact. Aivo has a broad customer base that includes Sony, AIG, Visa, GM, LG, Movistar, América Movil, among others. With a fresh organization focused on modern client services and sales processes, Aivo has transformed the customer experience by offering innovative AI conversational software technologies that provide real-time solutions.
Druid is an intelligent chat bot that empowers employees, customers and partners to digitally communicate with your business and enterprise systems in the most intuitive, efficient and human-like way. The Druid applies modern technologies and design principles, providing a familiar(chat) user experience across all lines of business, tasks and devices. You enable users to interact with complex business systems even when they do not have access to them. Druid’s assistance reduces the time spent by employees with data operation (non-productive time) and increases data quality, therefore reducing the overall costs for the same output.
MindTitan offers research and custom data-driven AI solutions that make the world a better place. Specifically, they develop AI systems that can learn by themselves how to solve complicated real-world problems. They act as a link between scientific breakthroughs in AI research and businesses in need of intelligent systems.
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