"We feel great about Mercari’s opportunities in the U.S. and beyond. Based on the results we’ve seen, it was an easy decision to expand our use of Braze’s platform to include Japan, positioning the company for more growth in both countries and across the globe.”
“VGW players are digitally-savvy and move back and forth on multiple channels hour by hour and day by day. They might play our games on a desktop computer, and then a mobile device, so it’s essential to communicate with them through as many channels as possible. With Braze, there’s no limit to our creative ideas for campaigns.”
“Braze allows us to send the right message through the right channel at the right timing to the right audience at every stage of our user lifecycle, elevating our conversion rates and providing an increased value to our users.”
"Braze has given them the right tools to enable the business to grow at pace, and whereas before they were focussed predominantly on email, the ease that Braze brings to multi-channel means they can maximize the full customer journey."
"We were able to find out main targets by analyzing customer behavior data and sent personalized messages on Braze according to the customized scenario. As a result, our customer engagement and conversion rate to purchase are higher than ever before.”
"Thanks to the local time sendouts through Braze, combined with a good cross-channel mix we could ensure that our users received the big sales news at the right time through the right channel, so we were able to break through the clutter during this noisy sales season.”
“Braze made it possible for us to reinvent our customer engagement strategy by embracing cross-channel messaging and driving more impact with the messages we send.”
"Braze helps us take a constructive, thoughtful approach in figuring out what we can do today to amplify whatever technology exists."
"Less time spent building—and knowing that the templates are reliable due to using the same content blocks each time—gives us more time to really think about the creative and to test different variants.”
“The design process was interesting as thinking interaction-first forces you to think much more visually than normal because you are trying to make the interactive elements front and center.”
"We’ve been really impressed with how Braze has enabled us to advance our customer communication strategies across email, SMS and mobile channels.”
“Braze is a super-valuable tool for promotions like World Vertical Week.”
"Our goal is to provide better experiences for our audience in this competitive landscape. Our data enriched in Braze’s mobile messaging and testing platform has helped with this goal."
"Braze has allowed Wyze to iterate continuously using A/B tests, and to create specific flows and messages for different user segments, behaviors and goals. Braze has been incredibly helpful to Wyze in reaching our users and nurturing them through unique customer journeys."
"Braze allowed us to communicate Fishbrain’s value towards every type of user through their individual customer journey.”