89 Braze Testimonials

"We feel great about Mercari’s opportunities in the U.S. and beyond. Based on the results we’ve seen, it was an easy decision to expand our use of Braze’s platform to include Japan, positioning the company for more growth in both countries and across the globe.”

“VGW players are digitally-savvy and move back and forth on multiple channels hour by hour and day by day. They might play our games on a desktop computer, and then a mobile device, so it’s essential to communicate with them through as many channels as possible. With Braze, there’s no limit to our creative ideas for campaigns.”

“Braze allows us to send the right message through the right channel at the right timing to the right audience at every stage of our user lifecycle, elevating our conversion rates and providing an increased value to our users.”

“Using Braze has really helped to take uno's customer communications program to the next level.”

“Because we now rely on a cloud-based, 360-degree view of our customer, we’ve become much better at collecting actionable insights that improve future campaigns and help us increase customer lifetime value."

“Our team performs a large number of experiments on a daily basis to find out new mechanics that keep our trivia fans engaged and entertained. Braze helps us enhance the effect of our efforts by maximizing our communication with our players in a quick and flexible way.”

"Braze helps us take a constructive, thoughtful approach in figuring out what we can do today to amplify whatever technology exists."

“Braze is a powerful platform for REA. The Lifecycle marketing team are empowered to deliver real time personalised campaigns, without relying on other teams to deliver the data. Braze has also created huge efficiencies, saving at least two hours on every single campaign. We are very lucky to have such a strong mar-tech stack at REA and Braze is at the heart of this.”

"You can’t make the most of your customer engagement efforts without testing and iteration. With Braze, we have been able to build out a robust experimentation program that looks at how our drivers and passengers respond to different campaigns and incentives. Those findings help us to provide a good experience for every user and improve our engagement and retention rates.”

“The Braze dynamic segmentation and API-triggered campaigns help us communicate changes and improvements to our gyms so that every time members visit, they get the best experience.”

“It was done so efficiently and we couldn’t be happier with the way we migrated. It’s still working for us now with no problems, two years later.”

“We have carried out extensive research throughout the pandemic to stay abreast of traveler sentiment across all of our markets and invested in innovations on our own platforms to surface the most important information in a natural, intuitive way. Examples of this include our searchable flexible filters and safety ratings as well as our interactive map. Our work with Braze allowed us to bake that empathetic innovation into our customer communications, and connect travelers to our platforms in a way that fits with our traveler-first DNA.”

“To make that happen, we develop and test hypotheses that help us find out key insights—like which channel or combination of channels is more effective for communicating with our buyers. Braze Canvas allowed us to build a flow where we could easily track each step of the customer journey across multiple variants, and to see the final results of the test in one place. The test made a significant impact for us and led to a noteworthy increase in conversions.”

“Through such an unpredictable year, it was key for us to have reliable and trustworthy partners that not only created a streamlined email strategy that helped us achieve unprecedented success but also took the time to teach our team how to be successful within the platform. We can't wait to continue to work with them!"

“We’ve found that Braze lets us design, execute and manage hundreds of marketing tests and transactional campaigns, with a small team of three people."