Braze

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Read 89 Braze reviews and testimonials from customers, explore 95 case studies and customer success stories, and watch 10 customer videos to see why companies chose Braze as their Customer Communications Management

Braze (formerly Appboy) is a customer engagement platform that delivers messaging experiences across push, email, apps, and more. Braze is built specifically for today’s mobile-first world and tomorrow’s ambient computing future. Braze is set apart as the platform that allows for real-time and continuous data streaming, replacing decades-old databases that aren’t built for today’s on-demand, always-connected customer. With data, technology, and teams working together in unison, the Braze platform makes marketing more authentic, brands more human, and customers more satisfied with every experience

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Customer Rating Review Scorebased on 2552 reference ratings
4.8/5.0 (2552)

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Featured Testimonials

  • "Braze makes it possible to target our users more effectively based on their in-app behavior. That’s allowed us to better target our promotional in-app messages and increase total revenue by 33%."

  • “Braze really makes my life easier as a marketer because I can automate and standardize so much of the groundwork. By creating a library of Content Blocks our team can build campaigns like LEGO blocks instead of wasting time coding similar things over and over. In addition, the ability to include personalization and Liquid code means that we can send the same campaign to multiple cohorts of users, as each can receive a personalized message. Beyond this, I’ve really enjoyed building Canvases that can send our users down a personalized journey based on their behavior. Plus, with the Braze platform’s ability to have multiple variants and a control group, we are constantly testing and learning how to improve our campaigns.”

  • “Through such an unpredictable year, it was key for us to have reliable and trustworthy partners that not only created a streamlined email strategy that helped us achieve unprecedented success but also took the time to teach our team how to be successful within the platform. We can't wait to continue to work with them!"

Featured Case Studies

  • bunq Raises Paid Subscription Rates by 13% with Braze Mixpanel and Segment

  • Tim Hortons Uses In-App Messaging to Gamify Their App in Record Time

  • Taxfix Improves Deliverability, Conversions, and Scalability With Advanced Data and Personalization from Braze and Braze Alloys

Featured Customer Videos

Additional Braze Information & Resources

Read Braze Reviews, Testimonials & Customer References from 89 real Braze customers.

Browse Braze Case Studies, Customer Success Stories, & Customer References from 95 businesses that use Braze.

Watch Braze Customer Videos to learn why 10 businesses chose Braze.