Braze

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Read 89 Braze reviews and testimonials from customers, explore 95 case studies and customer success stories, and watch 10 customer videos to see why companies chose Braze as their Customer Communications Management

Braze (formerly Appboy) is a customer engagement platform that delivers messaging experiences across push, email, apps, and more. Braze is built specifically for today’s mobile-first world and tomorrow’s ambient computing future. Braze is set apart as the platform that allows for real-time and continuous data streaming, replacing decades-old databases that aren’t built for today’s on-demand, always-connected customer. With data, technology, and teams working together in unison, the Braze platform makes marketing more authentic, brands more human, and customers more satisfied with every experience

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Customer Rating Review Scorebased on 2366 reference ratings
4.8/5.0 (2366)

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Featured Testimonials

  • “We have carried out extensive research throughout the pandemic to stay abreast of traveler sentiment across all of our markets and invested in innovations on our own platforms to surface the most important information in a natural, intuitive way. Examples of this include our searchable flexible filters and safety ratings as well as our interactive map. Our work with Braze allowed us to bake that empathetic innovation into our customer communications, and connect travelers to our platforms in a way that fits with our traveler-first DNA.”

    Kayee CheungVice President, Commercial (Global Strategy & Innovation)

  • “With Braze, we were able to set up a new onboarding campaign in under a week, and immediately saw huge improvements.”

    Thuy Dong ThuProduct Manager

  • "Thanks to the local time sendouts through Braze, combined with a good cross-channel mix we could ensure that our users received the big sales news at the right time through the right channel, so we were able to break through the clutter during this noisy sales season.”

    Amalia TrivizadakiSenior CRM Manager
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Featured Case Studies

  • How Burger King Used Braze to Boost Monthly Active Users by More than 50%

  • NASCAR Boosted Engagement With Web Push Notifications

    Pat DeColaManager, Digital Editorial

  • Grubhub Creates Buzz And Engages Diners With Personalized Emails

    Jessica BurnsVice President of Brand Marketing and Creative
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Featured Customer Videos

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Additional Braze Information & Resources

Read Braze Reviews, Testimonials & Customer References from 89 real Braze customers.

Browse Braze Case Studies, Customer Success Stories, & Customer References from 95 businesses that use Braze.

Watch Braze Customer Videos to learn why 10 businesses chose Braze.

FeaturedCustomers has 1,825,264+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.