89 Braze Testimonials

"Thanks to the local time sendouts through Braze, combined with a good cross-channel mix we could ensure that our users received the big sales news at the right time through the right channel, so we were able to break through the clutter during this noisy sales season.”

"You can’t make the most of your customer engagement efforts without testing and iteration. With Braze, we have been able to build out a robust experimentation program that looks at how our drivers and passengers respond to different campaigns and incentives. Those findings help us to provide a good experience for every user and improve our engagement and retention rates.”

“The capabilities of the platform enables our flexible and creative messaging strategy, enabling us to evolve with our diverse set of users.”

“Through such an unpredictable year, it was key for us to have reliable and trustworthy partners that not only created a streamlined email strategy that helped us achieve unprecedented success but also took the time to teach our team how to be successful within the platform. We can't wait to continue to work with them!"

"Whether it's through our website, desktop app, or targeted emails, Braze allows us to meet our customers where they are, at the right times, and with the right messages. And, best of all, the Braze native testing functionality makes it easy for us to monitor the results of our tests to accurately understand their impact on our business as a whole."

“Braze has greatly improved our ability to leverage channel communications tailored to our customers’ preferences.”

“When we first started using Braze, it was primarily a marketing solution."

"Braze allowed us to communicate Fishbrain’s value towards every type of user through their individual customer journey.”

“Means thinking about your customer first, and really being human in everything that you do. So instead of thinking about the revenue that a campaign is going to drive, thinking more about what types of campaigns, or what things are going to be most relevant to a specific user, that drives that same revenue, but in a more human way.”

“Our team performs a large number of experiments on a daily basis to find out new mechanics that keep our trivia fans engaged and entertained. Braze helps us enhance the effect of our efforts by maximizing our communication with our players in a quick and flexible way.”

“Because we now rely on a cloud-based, 360-degree view of our customer, we’ve become much better at collecting actionable insights that improve future campaigns and help us increase customer lifetime value."

“We’ve found that Braze lets us design, execute and manage hundreds of marketing tests and transactional campaigns, with a small team of three people."

“Using Braze’s Connected Content functionality has allowed us to seamlessly create 1-to-1 personalised comms.”

"We had a strong intuition that personalized sender names—that is, a name displayed as sender on the email preview—would increase our open rates.”

“Braze Canvas and SMS were the perfect combination for this outreach because they’re fast, customizable, and can be updated instantly as situations change.”