323 BigCommerce Testimonials

"We had a very customized version that could do anything for anyone, but it was scary to manage in an increasing world of cyber risk."

“I heavily pushed for BigCommerce over Shopify and Magento. I had experience with BigCommerce so I was a proponent of switching to the platform.”

“The platform needed to provide a smooth customer experience from initial engagement to checkout. And, platform uptime had to be exceptional.”

“BigCommerce stood out because of its powerful performance, security, and ease of use. It gave us the tools we needed to deliver the elevated experience our customers expect.”

“We looked at Shopify as well, but when Aligent told us we could transition our headless site to BigCommerce, no problem, it was a no-brainer."

“We chose BigCommerce because we knew it could overcome a lot of the challenges we were facing and would be a much simpler platform.”

“Customer experience has been much better since we moved to BigCommerce. We’re now able to push products that are more relevant to people. Customers have a proper account area and they're able to check out in a much smoother way. Before, we were a little stunted in where we could go in terms of our user experience, but now there is no limit.”

“Service was key. We were not satisfied with our previous payment provider which also had no account management. PayPal team was friendly, approachable, and has supported us fully through the transition.”

“Having the features offered by Pimberly available within BigCommerce is incredibly important."

“BigCommerce is unlike any other platform we looked at, allowing us to create the vision we want while staying flexible, customizable, and supportive. The team at BigCommerce is amazing.”

“Our go-to-market (GTM) strategies and business objectives had changed a lot over the years. We really needed to make sure that those new objectives aligned with our infrastructure.”

“All the information you offer is great. If I just sit down and start typing something, I can see what the platform can do in seconds.”

“Although the native, out of the box functionality was great, we knew we needed a number of complex customisations, and through a thorough and dedicated discovery process, all of our needs could be met.”

“Our customers were getting frustrated because our checkout process wasn’t intuitive, and we were seeing a lot of abandoned carts. We needed a system that could handle the complexity while also making things easier for our customers."

“We knew we wanted to ideally look at something SaaS based, something with lots of flexibility, something that could scale both up and down with us.”