“For me and the ecommerce team, it's the things that we can suddenly do that we couldn't do before. In the long term, my team is going to have actual time to optimize a website rather than just constantly churning out admin.”

“But you get into vinyl, and a lot of times it’s a band. It’s signed by certain members. So having templates we can drop these into has really allowed us to scale from that 600 SKUs up to 15,000 somewhat seamlessly.”

“It's literally ‘fill in the blanks,’ everything to do SEO. You don't have to go, ‘Oh, what do I need to do?’ You just fill in the blanks on the page, and then it works.”

“Not only have we turned both of our stores into pickup locations, we've also turned our warehouse into a pickup location because it’s just down the block from a couple of clinics. Staff from those clinics are able to pick up directly from our warehouse."

“We’ve hired new staff, expanded warehouse capabilities, and shifted responsibilities across the team, all because the website took off the way it did.”

“We want to be an experience for customers. Our ecommerce site is an extension of that — it’s about building unique engagements that reflect the in-store experience.”

“The old site wasn't mobile responsive. It didn't even have site search or product reviews.”

“We had so much wasted time with ordering back and forth, emailing, and things like that. It was just impossible.”

“We are a hybrid company with both outside sales and e-commerce. In the last few years, ecommerce has become much more important for us.”

“Our contract was nearing renewal, and they nearly tripled our price.”

“We’ve seen so much success in-store that we wanted to bring that same kind of experience directly to customers in their homes.”

“We wanted to make buying for our customers, the wholesalers and distributors, much easier.”

“Our headless implementation enables us to rapidly deploy new customer touchpoints while optimizing our data utilization for predictive analytics and personalization that puts us ahead of market trends.”

“BigCommerce’s support is really helpful. They're really quick and it's 24/7 customer service.”

“The printed catalog cost around $15,000 per quarter. We stopped producing it when we went online with BigCommerce and transitioned to creating digital copy, saving us significant costs.”