323 BigCommerce Testimonials

"[Klaviyo is] truly the most powerful email platform, and it has largely amplified the success of our BigCommerce store."

"One of the features that has been most valuable to us is BigCommerce’s native Abandoned Cart Saver, which allows you to very easily automate emails to shoppers that add a product to their cart but fail to complete a purchase. The emails are customizable, and since we launched on BigCommerce we’re seeing an increase of thousands of dollars and hundreds of orders every month pour in from the abandoned cart emails."

“Not only have we turned both of our stores into pickup locations, we've also turned our warehouse into a pickup location because it’s just down the block from a couple of clinics. Staff from those clinics are able to pick up directly from our warehouse."

“BigCommerce was the obvious choice for our needs because of the multiple storefronts we’d be operating in both Australia and New Zealand.”

“We used to get email purchase orders. When I first started here, I spent 90% of my time inputting these orders. Most of the time, people didn't have part numbers or prices right, so it was on me to make sure everything was correct. With BigCommerce, we have automations in place that make it so it only takes 30 seconds to approve one dropship order, when it previously took five minutes. Before the invoice portal, it could have easily taken 5 hours in one day to process purchase orders, but now it takes me an hour and a half at most.”

“BigCommerce is more of a software solution platform than Shopify. It has significantly more options, and that's what we really like about it. It also supports doing more than just B2C, which is a big limitation of Shopify. Overall, Shopify is not as robust and doesn't have as many options as BigCommerce.”

“OESD has had a bunch of different styles over the years. For a long time, we’ve wanted to modernize our website and the experience we provide shoppers.”

“The main motivational factors for going from our old website solution to our new composable tech stack was around the flexibility and the ability for our teams to be able to perform in their roles.”

“The definition of a growth trap is when a company’s growth outpaces its ability to manage that growth effectively, and that’s exactly what we were in.”

“I spent a lot of time troubleshooting in the background, making manual changes for things that should have worked properly and never got worked out.”

“Gift giving is a major aspect of Sunnyland Farms’ business, BigCommerce’s customized checkout allowed us to enable calendar-specific deliveries, personalized messages, and multi-shipment addresses, all in one seamless experience.”

“BigCommerce allows our team to do more on the backend, and it flows through to the front end. Even I can go in and make basic changes, which just wasn’t possible before.”

“There were some custom SEO URL limitations with Shopify that just didn’t align with our growth goals.”

“From the start, our goal was to take the technical heavy lifting off Brondell’s plate so they could focus on growing the brand, BigCommerce allows Brondell to be hands-on in the areas they want and hands-off in areas we can take care of. It's all about the long-term vision.”

“We wanted the solution to be future-proof so we can continue to evolve the system with a small team. Total cost ownership also needed to be reasonable.”