"We had a very customized version that could do anything for anyone, but it was scary to manage in an increasing world of cyber risk."
“I heavily pushed for BigCommerce over Shopify and Magento. I had experience with BigCommerce so I was a proponent of switching to the platform.”
“The platform needed to provide a smooth customer experience from initial engagement to checkout. And, platform uptime had to be exceptional.”
“We wanted the solution to be future-proof so we can continue to evolve the system with a small team. Total cost ownership also needed to be reasonable.”
“We now feel more confident to drive towards new audiences because BigCommerce has allowed us to elevate our online experience and, at the same time, hark back to what MUJI is all about, creating visual harmony.”
“Product creation is a big component to our day-to-day. We're growing the store significantly in a short amount of time, just based on a lot of the catalogs that we're curating here.”
“But you get into vinyl, and a lot of times it’s a band. It’s signed by certain members. So having templates we can drop these into has really allowed us to scale from that 600 SKUs up to 15,000 somewhat seamlessly.”
“We initially were grappling with 50 million price permutations, We had to develop a way to compute unique prices for every product for every customer, then process and store that data efficiently. We turned out the solution about a week before go-live, and now we can handle 3.1 million price changes in under an hour."
“We want to follow along with BigCommerce and hope they continue to lead that space.”
"I couldn't go in and move something, or add a product attribute, or change a category name. I had to ask them to do everything. And when I started asking them why all these changes were so difficult, they said, 'Oh well, you guys were a special case and we custom-built everything for you."
“The website isn't a barrier to actually wanting to execute strategy and business decisions, so that's definitely helpful."
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